We were told to graduate legacy members so we did. We were told our rosters would be filled back up because RS was enrolling like gangbusters. This is week 3 of low roster with many UTCs like NEVER B4. Does anyone else have the feeling we are going... —  read more 

Is anyone else experiencing higher amounts of idle time that just don't seem correct? I have been with humana several years, made it through every layoff, numbers have always been good, and still are, but the verint system, supposedly marks anything... —  read more 

Verint is a high level, highly secretive, military grade surveillance application used by intelligence agencies around the globe. It manages a workforce through the use of artificial intelligence. Unless you are a cyborg or can do a good imitation... —  read more 

This was posted to humana twitter account from https://homehealthcarenews.com/2019/07/humana-ceo-home-based-care-key-to-great-health-care-system-%EF%BB%BF/. Below is a portion of the article. Humana (NYSE: HUM) is leaning even further into the... —  read more 

If you don't like Verint. If you don't enjoy being spied on every moment of your work day just turn it off. I did. Such fun! This really messes with supervisor's head. To deactivate the program simply go into your system's control panel, under... —  read more 

I an an rn cm and we have been mandated to move all of our legacy members over to a monitored status with the triage team. Most on my team have had some of these members come back to our rosters for management since they were recently "graduated"... —  read more 

Anyone else having trouble meeting PCS standards? My roster is ALWAYS full. It just takes one day of PTO, or of getting several voicemails, or several Post d/c’s or other alerts, or new mbrs (from moving others to monitored) to set me behind. I’m... —  read more 

What is this Verint Program? Is it true that coaches will be able to see IM skype, computer Apps and take a screen shot? And everything we do on the humana computer?

A federal lawsuit against Humana alleging breach of contract is moving forward in what could set a new precedent for providers. A federal judge denied Humana's motion to dismiss a lawsuit by California-based Prime Healthcare that claims the... —  read more 

Any thoughts on the email Bruce sent yesterday? Seems concerning that three top level management are suddenly retiring...and once again HAH is shifted to another department. Does anyone have actual information on the behind the scenes?

I would eliminate jobs that have to pay benefits such as create temporary jobs. I would cut out top heavy management who make 6 figures and combine jobs with those that are left. I would outsource departments like IT and Employee assist so I could... —  read more 

I hate this job today. Enough said.

Why Hire temp workers for Nurses jobs? 110 days........which means what? Selling out? Cutting the throats of your own employees. No benefits.

I've worked as a HAH telephonic nurse for 7+ years. I have never seen it this bad. With the new Verint program, managers are allowed to spy on us for the entire time we are logged on. They can see each program or app that we are working in, listen... —  read more 

Anyone know what's going on within the commercial side/clinical operations? At least 5 leadership positions were just terminated yesterday. Wondering if more layoffs are coming down the pike?

Greed, corporate greed is destroying a company that had a wonderful reputation, a wonderful following. Nearly everyone I knew that worked here is either fired, quit or laid off without returning. All that talent wasted. All that training gone. Sure... —  read more 

Now that I am looking, the company is hiring short term nurse case managers. There must be some type of government assistance for hiring like this OR they pay less benefits out due to this. These type of actions undermine all Humana jobs as this... —  read more 

A federal lawsuit against Humana alleging breach of contract is moving forward in what could set a new precedent for providers. A federal judge denied Humana's motion to dismiss a lawsuit by California-based Prime Healthcare that claims the insurer... —  read more 

Moved to a Jacksonville team from a very stable good environment elsewhere in Florida, proved my downfall. Immediate chaos from the beginning and a feeling of just not being accepted. The truth comes out in time: Every single person on this team came... —  read more 

Still waiting for PTO, was part of last RIF this year. Humana hopes Care Managers will just go away with no severance for yrs. building HAH Program from the onset. Have members calling for assistance with getting medications from Humana Pharmacy... —  read more 

IT just announced today that Mainframe workers will no longer be Humana employees as of 8/15. They have the option of working for IBM. There is NO severance payment if they don't go to IBM. Is this true? In all honesty, if it is, I don't see it as... —  read more 

What's the purpose of Verint besides extreme micro managing? There is a person on my team that is constantly out of compliance, doesn't do her cases, etc. She is still working and is seemingly feeling secure enough to not be working like the rest of... —  read more 

Who gets it this time I don't know.. Heard it today a big one coming. Already outsourced the IT dept. Bought a company Kindred with affected the Field case Managers, Bought a company for UM duties. Maybe that is the group that will be affected. So... —  read more 

Can somebody please tell me what is LTIH? I would really appreciate it. I don't work for Humana, but my mother does. I'm just trying to stay informed and follow conversations here and that term keeps popping up. I tried searching on Google, but it... —  read more 

Curious how many denied 4-10s for impossible metrics? I know there are quite a few....

We all got hired with big promises and the big picture of a relationship of long term with Humana. No one told us about layoffs. No one mentioned that this is technically probably a short term position. Some manage to stay for years but Everyone I... —  read more 

What keeps you going?

My roster has not been full in a long time but we have new nurses starting next week and the week after. Who are they going to call? Where are those thousands of members waiting to be enrolled?

Yep. its in the books. They terminated someone on medical leave and had to pay her this amount of money. How low can you go..

Was told today in a meeting that our coach has the capability to see what we are doing screen wise every second of our day. Pathetic. Makes me feel all warm and fuzzy on the inside. Was told it is to help the work life balance for associates...umm... —  read more 

Any idea what the care management town hall is about? Also are other teams being micromanaged about their flex time/well-being time?

I just got fired! Is it anonymous??

Anyone miss former CEO, Michael B. McCallister ? I was Just wondering.

The issue here is "how great we are". So great we make our CEO an board of directors rich and continue to squeeze all we can from our members and employees.. Our employees are not important. They are replaceable. People in my dept are getting... —  read more 

If I have to sit in on another meeting regarding the rules, regulations and fine print related to this rigged health insurance system I swear I will fall over dead from boredom. Is this any way to run a health insurance company? Who's having fun here... —  read more