Got to have training on changes coming in verint since our scorecards will be there soon. Everyone will be able to see their own active time on computer and productivity percentages, contacts per hour and support contacts per hour. If you dont use... —  read more 

Be prepared for layoffs after March as well as those that leave due to poor working conditions, heavy workload and l.5% raise or no raise. But there are record profits!! Go figure.

Humana At Home: My manager shared this with me. Be prepared for big changes coming to quality review audits. There will be no more partial credit. All points must be hit perfectly to "pass", with progressive discipline if you dont meet ALL the... —  read more 

Where can I find this info?

https://www.fastcompany.com/3003947/customer-experience-just-ok-not-ok

Changes are coming, more RIF's. Don't be caught off guard. The wise employee will be updating their resume and beefing up their interviewing skills. Top to bottom/management to nurse. Get ready and fasten your seat belt.

Nobody knows when layoffs will happen, but the overall number of employees should be public info. Do you know how many people work at the company? How about the office at Louisville?

Does anyone know the amounts?

I would never consider going above and beyond or working my 'butt off' for a company that's selling out it workers and policy holders. I would never consider volunteering for anything with these bozos. I would never consider joining the low level... —  read more 

Big management changes. Rosters limits going up. Even more invasive verint tracking coming. If you thought it was bad before just wait. Stalking members who are UTC starting up again. Metrics coming back with new MPS that’s coming. Ah, just like old... —  read more 

Just wondering if we have new Layoffs soon around the corner with queues low and slow...anyone heard anything?

I have noticed many on my team in Skype well over 40 hours a week. Is this a thing again?

Does anybody know when the bonuses for this year will be out even the people laid off last year are supposed to get prorated ones

Do we know when?

Humana ask me to help members, so I asked members to join better Medicare plan with low premium and better services. (WellCare, anthem, United healthcare, centene). Members happy but then I got fired, don’t know why? No transperancy at all...

Please acknowledge and confirm your commitment by replying to this email. Aligning on our agreement… • Every single call matters • there are no friendly touch calls and superficiality is unacceptable • Our members • ... —  read more 

I was laid off because with two teams my boss’s goal would be lower and she would get paid more in bonuses. That’s special. Her huge home and fancy vehicles aren’t enough for her I suppose. She told me in September that was her plan because she... —  read more 

Rosters getting slammed with monitored to managed and transitions and new members at rate of 8 to 10 per day. Being set up to fail. Welcome to Humana at home where they treasure their nurses! Right! What a joke!

Constantly getting LTIH referrals coming back with no available FCMs . Happening in larger areas, just not rural locations. What is going on??

Recently lots of incompetent are promoted and loyal employees are left behind, so I wouldn't be surprised, if company don't do well. Humana used to be company of values but not anymore. Humana is slowly turning into political hub where incompetent... —  read more 

Is anyone concerned that the return on investment studies may not be in our favor?

Should we take bets on a small aip payout? I have yet to hear if it is 6% like last year or 4%. Or what? Each town hall keeps mentioning the strong headwinds of the tax in 2020

Hey South FL SCM’s did Humana mention why they were laying you off in January? Are they getting rid of post discharge case management all Together? It seems like Humana is only going to keep chronic disease management CM which is done by HAH because... —  read more 

Anyone would care to chime in with a prediction about potential Humana Layoffs 2020? Any news or rumors?

The pain is industry wide. https://www.nj.com/hudson/2019/11/carepoint-health-buys-back-2-hospital-properties-as-2700-layoff-notices-are-issued.html

Transparency is a word used by Humana to make employees think they are being told the truth when they are not. A manager just said in a meeting today that she is trying to Justify keeping our department to corporate. She also mentioned that our reach... —  read more 

All affected by Layoffs Not good Many folks cut at Case Management, Stars, Management, & Project Management.

From time to time there are dire warning signs that you are likely laid off - a buyout from your company, a merger or a strategic change of course. Other times, the cuts come without warning. But although controling layoffs is not something you... —  read more 

Ho-hum. Humana's stock jumps after profit and revenue beat expectations, upbeat outlook ....... (upbeat for everyone but Humana USA workforce and policy holders, that is). "Humana announced a series of measures scheduled for 2020 and beyond aimed... —  read more 

Humana CEO: Layoffs could have been worse. Humana Inc. beats analysts projections for the third quarter of 2019. Company CEO Bruce Broussard decries a coming federal fee and discusses layoffs. ... All told, Broussard said, 2,000 employees were... —  read more 

Featured snippet from the web (NYSE: HUM) Humana will eliminate just over 800 positions, about 2 percent, of its roughly 41,600-employee workforce. ... The company has been shrinking its workforce since 2017. According to Louisville Business First... —  read more 

Just wondering. Friends of ours, who live in M mcalister's hood heard this news over dinner table conversation.