Does anyone know why we aren't servicing them anymore?

Has anybody heard which groups are going be laid off this round? I've heard they're going to start thinning the herd this week so they can start the new fiscal year leaner.

Totally laughable. Ricoh preaching to other companies about how to HR is amazing! This was gleaned via worst practices? Thanks Ricoh but think I’ll stick with findings in Dollar General’s HR... — read more 

What’s going on in this company? It seems like they have dramatically. Scaled back direct operations for service. From what I hear the prices still remain some of the highest but failed to have enough people to fix products. Are there any big changes... — read more 

Layoffs should be thought of as "when" not "if". AI, robotics, will continue to improve and jobs will be lost. This is not a Ricoh thing, it will happen almost everywhere. There will be periods where layoffs happen, followed by assessment periods... — read more 

Be prepared for more layoffs this month (any day now actually) as Ricoh will restructure once again for Jan. 1st 2025

I work in the northeast as an ACE and see how slow and unproductive sites are becoming. Most sites it’s a lot of sitting around doing nothing. This is the onsite staff as well. No wonder layoffs are occurring.

Lately, it feels like people are walking out every week, and the way it's been going, I'm worried it'll soon turn into a daily thing. Ricoh isn’t the worst place to work, so what’s really going on here? Am I missing something? Is anyone else happy... — read more 

With the end of 1H-2024 here, I am wondering if anyone is aware of further layoffs at Ricoh? I saw a couple of poor souls mention on Linkedin that their roles were eliminated today. As we saw, Ricoh is targeting 2,000 layoffs by the end 2024.

https://asia.nikkei.com/Business/Electronics/Ricoh-to-cut-2-000-jobs-globally-as-office-printer-demand-falls Ricoh to cut 2000 jobs or 2.5 % of global workforce mostly in sales and maintainence teams. Read in Asia Nikkei news

With all of the recent tech layoffs. How long are customers going to be willing to wait for service? Some of these customers have guaranteed 2 to 4 hour response time. How can Ricoh sell that if they cannot support it? The aged workforce, the type of... — read more 

Just curious was anyone affected today? I heard they were some widespread layoffs.

Ricoh not really selling printers anymore = low carbon foot print… Score! https://ca.finance.yahoo.com/news/ricoh-named-asia-pacific-climate-040000918.html

Is anyone gathering people's names/evidence of age discrimination in latest round of Ricoh layoffs? Seems like someone should be pursuing a lawsuit against them for age discrimination as it appears most people laid off are just a few years away from... — read more 

Always a good sign when employment lawyers directly target a specific company’s employees. https://stlawyers.ca/blog-news/ricoh-canada-severance-packages/

I was curious if anyone heard anything about Ricoh changing its service areas and was wondering if layoffs are happening because of this?

Looks like Xerox has made it for Self Serves at Staples, Ricoh gone?

What is on the horizon? It has been way too quiet for nothing to be going on.

Why is nobody trying to prevent this? We are losing our best people.

What is on the horizon for layoffs and changes happbefore March 31st. I only ask because whenever things get really quite in this company internally it always leads to less people working here.

How did this happen? Did someone put a new box of baking soda in the break room fridge? https://m.youtube.com/watch?v=y5sW_BMy79A

Hmmm… some real mixed messaging from Ricoh... — read more 

https://www.thelayoff.com/post/@2iyb+1pzhReKk

Revolution Retail has torn this company apart! More time and resources are spent on these machines than Ricoh machines. Management made a huge error giving Revolution everything they want

What are the chances layoffs will continue tomorrow?

Had a emergency meeting knew that was bad. Akira did not paint a good picture when the company did not meet it goals last quarter. Today guys were let go and we were told all thru the company all divisions.

917 race horse deaths last year…Nice branding Ricoh. https://horseracingwrongs.org/ki-led-2022/

I worked in Office Services from 2010 to 2017 until the customer went back to having temps. They asked me if I wanted to go to another site but I declined. Every once in a while I think about that side of the business and was wondering if anyone... — read more 

Heard that Ricoh has outsourced their Service Techs to a 3rd party in many parts of the US. Most were given a choice of joining the 3rd party or leaving the company. I hope they got a nice severance package if they decided on the latter.

Wonder who took this survey! https://www.prnewswire.com/news-releases/ricoh-usa-earns-2023-great-place-to-work-certification-301896143.html

Ohhh my! Where did learnings for,” Revenue Cycle Management (RCM) Service Solutions” come from Ricoh India? https://www.industryanalysts.com/072023_ricoh/

770 bucks? Puh-leezze! There’s no way you could propose this to a customer with a straight face. Only way these are going out the door is if they’re mandated as sales gates and bundled into fleet... — read more 

Ricoh really showing its desperation here. Toshiba mfp market share % anyone? Any Fortune 500 CIO out there standardizing on Toshiba laptops? Really fitting nicely with the Ricoh brand: Anything for a buck. https://m.youtube.com/watch?v=b-KhqIrpU_s — read more 

Well, what is everyone thinking about this? Just found out.

Personally I think annual targets are way too low given everyone has returned to the office. Should be 300% of plan by July. It’s like selling oxygen on the moon.

Rumor is Ricoh is bringing back Duplicators! 5450 loaded back on the website. Hopefully available Q3. So very messy but very reliable and low running cost! Must have been inspired by the film camera come back. New world of work not working out? Way... — read more 

8009 laid off sounds like a salvage procedure to me.

You’d think ricoh invented the water mill and a generator. Stick to selling printers. https://newsroom.telford.gov.uk/News/Details/16774

Incoming Layoffs to T1 help desk.