Happening again big chunk given or sold to dealer. Paid how much to buy the s**t show I mean Ikon now giving it all back. Gives you a warm fuzzy feeling working here

A Japanese company and a North American company decided to have a canoe race on the St. Lawrence River. Both teams practiced long and hard to reach their peak performance before the race. On the big day, the Japanese won by a mile. The North... —  read more 

Imagine. Change! What a great company. Better increase those shipping and handling charges ricoh… https://www.napa-net.org/news-info/daily-news/ricoh-rocked-excessive-fee-suit

I'm not going to claim that this is the case for everybody, but it certainly is for the majority of employees. Unless you know someone there is no chance to be promoted or moved around. I've been passed for promotions twice in as many years for... —  read more 

I was a Ricoh field service technician until just a couple months ago. I worked for them for 6 years. Some of the products are good especially the black and white copiers as they are more reliable and not so complicated to work on because they are a... —  read more 

https://m.youtube.com/watch?v=1iaqy5KF9eU

Incredible what this company puts on a stick and pumps up and down. Go back to sleep until you have something to talk about. Washing machine more useful than ricoh’s printers… better built and less expensive... —  read more 

With the launch of the WMT today, I've already applied for a few new jobs. A big part of this job is the freedom to work at your own pace, and as long as your calls get done & the customers are happy, you're free to do what you will. That's why we... —  read more 

Fujitsu shedding this piece of business to focus on growth and looking ahead into the a sustainable future… ricoh? Not so much. Ricoh basically a bottom feeder shopping for hardware tech at other companies’ garage sales. And it’s SCANNERS… ricoh... —  read more 

https://www.law360.com/employment-authority/amp/articles/1485251

Xerox services received notification of new training courses on how to take Ricoh service calls. This happened with Lexmark, then they had service train on the equipment. Not sure what this spells for Ricoh, it definitely sucks for us since we are... —  read more 

Hope they pay COD. Management Issues? Laughable… https://m.economictimes.com/industry/cons-products/electronics/minosha-india-eyes-rs-500-crore-turnover-in-five-years-post-ricoh-deal/amp_articleshow/90620122.cms

In the last 2-3 weeks our field service team had 2 techs quit and find better paying jobs (no surprise there). Our service call volume was already high at that point as we never recovered from all the covid related job cuts and now we're drowning... —  read more 

Contrary to popular opinion, getting rid of experienced employees will not solve all of the company's problems, especially not those that were created by this self-serving management. This was attempted before by many and it always ended in disaster... —  read more 

Wonderful messaging….Do your auditors have offices in New York? London? https://www.printweek.in/Features/our-goal-is-to-reestablish-trust-for-ricoh,-says-atul-thakker-of-minosha-55905?amp=1

Exciting new innovation is (drum roll) a water mill? Archimedes family getting any royalties for this? This 8th grade science fair tech makes photocopiers look cutting age. Maybe that was the strategy? Anyone still wondering why their ricoh job is... —  read more 

Does anybody know more about this?

I just see “devices” not being shipped. Can someone please define?

Ricoh is stuck in the past. It still clings to the way things used to be done 'back in the day' and makes no attempts to keep up with the times. Micromanaging is still a favorite strategy, and everybody is more concerned with corporate politics than... —  read more 

I hate my job so much that I'm now unable to enjoy my weekends properly. I can relax somewhat on Saturdays but come Sundays, the knot in my stomach starts to grow until work is all I can think about. I've been trying to find something new but so far... —  read more 

They just announced this baby sitting app for customers called where's my tech. The training video explicitly says that customers will be able to see where you live in the morning before you leave. This is insulting on so many levels. Most field... —  read more 

ricoh announced March 8 that they won’t be shipping devices to Russia. Why did that take so long? And why just devices and not toner and parts? I don’t think Oligarchs cheeks are drenched with tears because they can’t upgrade their Ricoh printer. And... —  read more 

When a company’s Leadership Team is all male, probably not a good place to plant the female empowerment... —  read more 

I have heard that Ricoh is losing deals everywhere because of pricing. I guess more layoffs will happen once they give all their business away.

Why can’t ricoh develop its own solutions in-house vs buying? Not exactly rocket surgery? There’s a lot to be said to all about earning and learning your way into the business you want to get into… but guess it’s hard to develop for the present or... —  read more 

Existing Ricoh customer in PA just signed for a new Konica Minolta solution. Reason for the move, poor customer support at Ricoh.

Nothing but crickets in here lately. What's the latest from the front lines of Ricoh? Any new news about the much talked about transformation of the company from last year?

Guhhh! Why doesn’t ricoh just make quality products that people actually want. If and when you mess up take responsibility for it and do right by the customer... but not the Ricoh way. Just keep trying to bury it under a mountain of PR “news” and... —  read more 

It's ridiculous how some offices are stretched so thin and how some techs are constantly being sent out of their areas to help surrounding offices. The only thing keeping it from getting worse is that customers are leaving. Not a great either way.

I see it posted constantly but have no idea what it means. Can anyone enlighten me?

I left Ricoh a few months ago to go to work as a technician in a different industry. What I do now is very similar to what I did as a copier tech, but it is on different machinery. Here's the difference. In my first week I was given uniforms, 5... —  read more 

We have been sliding down the slippery slope on this for the last few years. The quality of service calls has been declining in part due to service managers covering two territories and twice the number of techs. They have been increasingly chained... —  read more 

This isn't meant to be offensive to anyone, but after recently leaving I'll point out a few things I see about working at Ricoh Don't believe any of the slick HR training you see, all they want is for you to do you job with a smile on your face... —  read more 

It's disheartening to see how little this company cares about its employees and how it's been affecting everybody who works here. Employee morale is close to hitting rock bottom. So many are leaving or looking to leave because they just want to get... —  read more 

Being employed at Ricoh equals no work/life balance because we keep losing people to layoffs and attrition and are expected to pick up their work. It also equals having to deal with a toxic work environment and incompetent managers daily, all while... —  read more 

Does anyone know the physical location of the new Ricoh Digital Services Center? No one seems to have an actual... —  read more