This executive shuffle will make a really big difference… said absolutely nobody. https://www.marketscreener.com/amp/quote/stock/RICOH-COMPANY-LTD-6491237/news/Ricoh-Company-Ltd-Announces-Executive-Changes-Effective-April-1-2023-42844940/
Fulfilment through Work,’ Ricoh’s vision for 2036. That means to help employees feel a sense of satisfaction, achievement, and self-realisation.
That’s rich! Ricoh associating itself with Employee Work Satisfaction is like Yosemite Sam chairing a committee on firearm safety. 2036…ambitious... — read more
Ricoh making a move
Nikkan Kogyo Shimbun Newspaper is reporting that Ricoh’s CFO, Shun Kawaguchi apparently announced that company is set to evaluate Ricoh’s many businesses and determine with it will withdraw from or attempt to sell
Some soldiers lost
Left go or layoff because of rev retail.
Ricoh better fix some things
Seems to me like RIcoh has been dropping the ball on many things. Supply issues, billing issues and big time service issues . Little to no direction from management or senior management. It makes you wonder what the future holds.
Ricoh in the gambling business?
What was the sponsorship / branding business case here? Gambling? Horse deaths? https://www.tsn.ca/modern-games-makes-history-winning-ricoh-woodbine-mile-1.1850240
I'm calling it
We'll have major layoffs either this or the following month. All things point to that.
TV/VCR Repair!
Scraping the bottom of the PR barrel… https://www.prnewswire.com/news-releases/ricoh-creates-industry-first-training-to-career-program-investing-in-generation-next-and-the-future-of-print-301611639.html
Only keeping production service
I heard that by Oct 1st the only service RIcoh direct is retaining is Production print. Most will find out by the end of August. Anyone else hear this information?
Sign-on “bonus?”
Imagine Change/New World of Work= Get rid of your senior tenured talent and replace with cheap newbies. Customers love dealing with “cashiers in training.” Speaking of cheap, what’s with the sign on “bonus”. $500? $1250? These are like sales spiffs... — read more
Institutional knowledge
It's surprising to see how little the management cares about making sure that institutional knowledge is not lost. People are walking away - some are even being laid off - who posses invaluable experience. When the leadership stops giving a damn... — read more
Giving more MIF to dealers
Happening again big chunk given or sold to dealer. Paid how much to buy the s**t show I mean Ikon now giving it all back. Gives you a warm fuzzy feeling working here
I'm shamelessly stealing this from another forum
A Japanese company and a North American company decided to have a canoe race on the St. Lawrence River. Both teams practiced long and hard to reach their peak performance before the race. On the big day, the Japanese won by a mile. The North... — read more
Ricoh Rocked with Excessive Fee Suit
Imagine. Change! What a great company. Better increase those shipping and handling charges ricoh… https://www.napa-net.org/news-info/daily-news/ricoh-rocked-excessive-fee-suit
Nepotism is a huge issue
I'm not going to claim that this is the case for everybody, but it certainly is for the majority of employees. Unless you know someone there is no chance to be promoted or moved around. I've been passed for promotions twice in as many years for... — read more
So much for mission statements and ethics
I was a Ricoh field service technician until just a couple months ago. I worked for them for 6 years. Some of the products are good especially the black and white copiers as they are more reliable and not so complicated to work on because they are a... — read more
Anyone had a xerox service on a ricoh printer yet? Is it only on certain machines?
https://m.youtube.com/watch?v=1iaqy5KF9eU
Ricoh Energy Star Compliant…Zzzzz
Incredible what this company puts on a stick and pumps up and down. Go back to sleep until you have something to talk about. Washing machine more useful than ricoh’s printers… better built and less expensive... — read more
Where's my Tech is the nail in the coffin for service
With the launch of the WMT today, I've already applied for a few new jobs. A big part of this job is the freedom to work at your own pace, and as long as your calls get done & the customers are happy, you're free to do what you will. That's why we... — read more
Ricoh buying Fujitsu scanners… one person’s trash is something ricoh could sell.
Fujitsu shedding this piece of business to focus on growth and looking ahead into the a sustainable future… ricoh? Not so much. Ricoh basically a bottom feeder shopping for hardware tech at other companies’ garage sales. And it’s SCANNERS… ricoh... — read more
This company just keeps getting weirder…
https://www.law360.com/employment-authority/amp/articles/1485251
Xerox to start training to take Ricoh service calls.
Xerox services received notification of new training courses on how to take Ricoh service calls. This happened with Lexmark, then they had service train on the equipment. Not sure what this spells for Ricoh, it definitely sucks for us since we are... — read more
“Japanese entity quit due to management issues.”
Hope they pay COD. Management Issues? Laughable… https://m.economictimes.com/industry/cons-products/electronics/minosha-india-eyes-rs-500-crore-turnover-in-five-years-post-ricoh-deal/amp_articleshow/90620122.cms
Can it go from bad to worse
In the last 2-3 weeks our field service team had 2 techs quit and find better paying jobs (no surprise there). Our service call volume was already high at that point as we never recovered from all the covid related job cuts and now we're drowning... — read more
Getting rid of experienced employees is not a good idea
Contrary to popular opinion, getting rid of experienced employees will not solve all of the company's problems, especially not those that were created by this self-serving management. This was attempted before by many and it always ended in disaster... — read more
Ricoh India (Minosha).
Wonderful messaging….Do your auditors have offices in New York? London? https://www.printweek.in/Features/our-goal-is-to-reestablish-trust-for-ricoh,-says-atul-thakker-of-minosha-55905?amp=1
Ricoh Officially Out of Ideas…
Exciting new innovation is (drum roll) a water mill? Archimedes family getting any royalties for this? This 8th grade science fair tech makes photocopiers look cutting age. Maybe that was the strategy? Anyone still wondering why their ricoh job is... — read more
April cuts coming?
Does anybody know more about this?
Is Ricoh still shipping toner and parts to Russia?
I just see “devices” not being shipped. Can someone please define?
Rigid and old-school
Ricoh is stuck in the past. It still clings to the way things used to be done 'back in the day' and makes no attempts to keep up with the times. Micromanaging is still a favorite strategy, and everybody is more concerned with corporate politics than... — read more
Getting tired of hating Sundays because they lead up to Mondays
I hate my job so much that I'm now unable to enjoy my weekends properly. I can relax somewhat on Saturdays but come Sundays, the knot in my stomach starts to grow until work is all I can think about. I've been trying to find something new but so far... — read more
Where's My Tech? How about Where's Our Money?
They just announced this baby sitting app for customers called where's my tech. The training video explicitly says that customers will be able to see where you live in the morning before you leave. This is insulting on so many levels. Most field... — read more
ricoh suspends shipment of…“devices”
ricoh announced March 8 that they won’t be shipping devices to Russia. Why did that take so long? And why just devices and not toner and parts? I don’t think Oligarchs cheeks are drenched with tears because they can’t upgrade their Ricoh printer. And... — read more
Ricoh Women of Influence?
When a company’s Leadership Team is all male, probably not a good place to plant the female empowerment... — read more
Ricoh prices
I have heard that Ricoh is losing deals everywhere because of pricing. I guess more layoffs will happen once they give all their business away.
Axon Ivy…Why?
Why can’t ricoh develop its own solutions in-house vs buying? Not exactly rocket surgery? There’s a lot to be said to all about earning and learning your way into the business you want to get into… but guess it’s hard to develop for the present or... — read more
Another K/M steal due to poor support.
Existing Ricoh customer in PA just signed for a new Konica Minolta solution. Reason for the move, poor customer support at Ricoh.