Incredible what this company puts on a stick and pumps up and down. Go back to sleep until you have something to talk about. Washing machine more useful than ricoh’s printers… better built and less expensive... — read more
From what I've been seeing and reading here, it seems that the latest Ricoh layoffs have disproportionately affected older employees. Can this be proven in court? Age discrimination is illegal and if there is even a small chance to hold this company... — read more
With the launch of the WMT today, I've already applied for a few new jobs. A big part of this job is the freedom to work at your own pace, and as long as your calls get done & the customers are happy, you're free to do what you will. That's why we... — read more
Fujitsu shedding this piece of business to focus on growth and looking ahead into the a sustainable future… ricoh? Not so much. Ricoh basically a bottom feeder shopping for hardware tech at other companies’ garage sales. And it’s SCANNERS… ricoh... — read more
Xerox services received notification of new training courses on how to take Ricoh service calls. This happened with Lexmark, then they had service train on the equipment. Not sure what this spells for Ricoh, it definitely sucks for us since we are... — read more
In the last 2-3 weeks our field service team had 2 techs quit and find better paying jobs (no surprise there). Our service call volume was already high at that point as we never recovered from all the covid related job cuts and now we're drowning... — read more
They just announced this baby sitting app for customers called where's my tech. The training video explicitly says that customers will be able to see where you live in the morning before you leave. This is insulting on so many levels. Most field... — read more
Contrary to popular opinion, getting rid of experienced employees will not solve all of the company's problems, especially not those that were created by this self-serving management. This was attempted before by many and it always ended in disaster... — read more
Does anybody know more about this?
Heard an interesting rumor. Come September, Ricoh is looking to do another VSIP. Anyone else heard this?
I just see “devices” not being shipped. Can someone please define?
Ricoh is stuck in the past. It still clings to the way things used to be done 'back in the day' and makes no attempts to keep up with the times. Micromanaging is still a favorite strategy, and everybody is more concerned with corporate politics than... — read more
I hate my job so much that I'm now unable to enjoy my weekends properly. I can relax somewhat on Saturdays but come Sundays, the knot in my stomach starts to grow until work is all I can think about. I've been trying to find something new but so far... — read more
This is for employees who have been with the company for 15+ plus years: how many strategic moves, policy changes, slogans, buzzwords, or any other ideas that have come from management, have actually made a positive impact on our business? I'm really... — read more
When a company’s Leadership Team is all male, probably not a good place to plant the female empowerment... — read more
So Ricoh is in a new fiscal year, what lies ahead? I am looking for the good and bad. Seems like mostly negative stuff on here so maybe someone can enlighten us without fluffing it up.
I have heard that Ricoh is losing deals everywhere because of pricing. I guess more layoffs will happen once they give all their business away.
Existing Ricoh customer in PA just signed for a new Konica Minolta solution. Reason for the move, poor customer support at Ricoh.
Being employed at Ricoh equals no work/life balance because we keep losing people to layoffs and attrition and are expected to pick up their work. It also equals having to deal with a toxic work environment and incompetent managers daily, all while... — read more
Let's just say that Ricoh will be breaking up the company by April. So they are going the way of Xerox. Then they say that each company will be responsible for their portion of the company. They also mention that they need to speed up the process of... — read more
I left Ricoh a few months ago to go to work as a technician in a different industry. What I do now is very similar to what I did as a copier tech, but it is on different machinery. Here's the difference. In my first week I was given uniforms, 5... — read more
I see it posted constantly but have no idea what it means. Can anyone enlighten me?
Nothing but crickets in here lately. What's the latest from the front lines of Ricoh? Any new news about the much talked about transformation of the company from last year?
I'd like for somebody to name another company where the longer you've been employed the less you are appreciated? Can anybody find another company like that? I only worked for two companies before Ricoh, but I'm pretty sure that it's a universal rule... — read more
This isn't meant to be offensive to anyone, but after recently leaving I'll point out a few things I see about working at Ricoh Don't believe any of the slick HR training you see, all they want is for you to do you job with a smile on your face... — read more
It's ridiculous how some offices are stretched so thin and how some techs are constantly being sent out of their areas to help surrounding offices. The only thing keeping it from getting worse is that customers are leaving. Not a great either way.
We have been sliding down the slippery slope on this for the last few years. The quality of service calls has been declining in part due to service managers covering two territories and twice the number of techs. They have been increasingly chained... — read more
It's disheartening to see how little this company cares about its employees and how it's been affecting everybody who works here. Employee morale is close to hitting rock bottom. So many are leaving or looking to leave because they just want to get... — read more
Well, just like the majority of companies that struggled through the pandemic, obviously with print volumes being down, it hit our industry more than most. Is this stock price hollow? We'll see. A lot of investment sites are saying "hold" and one... — read more
Surprising that Ricoh cut the most positions given they already cut so much in recent years. Based on the financials things are really grim. Major restructuring coming to stay operational in North... — read more
Who has the info on June layoffs?
Does anyone know the physical location of the new Ricoh Digital Services Center? No one seems to have an actual... — read more
This seems to me to be a formula: the more years an employee has spent in this company, the less marketable his or her skills are. I am very sorry to have ever applied for a job here. Having Ricoh on resume seems to me to be completely worthless. I... — read more
ricoh telling investors (spun message to dealers) they are getting out of print... and into "Digital Services" … brilliantly vague enough to mean just about anything. Like xerox they're also relabeling the same 3rd party engine and intent on pushing... — read more
How many of you are praying to be laid off?
Hey all you disgruntled past employees and naysayers.....where's the beef? Still working. 37 years with the company and still ticking. The gloom and doom hasn't hit my marketplace, and probably won't. Look forward to another 6-7 years before... — read more
I stopped by to see what’s going on in my old company. Judging by the posts, nothing new. Is it possible that they don’t even want subpar workers now? ricoh has not wanted “fantastic” workers for a long time as higher tier talent costs money. Now... — read more