I am thinking of applying to customer service and dont work for state farm. Would you recommend? Also, if you do like your job which department do you think is nice

or even just rumors? Those director and above pukes are gonna do something and it won't be well-planned and will not be good.

Don't believe Forkwad (not his real VP name) when he says there are no more transformations planned for ET. The latest plan to outsource ET employees was called a "migration".....so not a transformation. The next round of layoff will be called... —  read more 

It makes me sick to think what the ET department has become and the rest of the company. I'm not impacted, but I know many who are. Hard working, smart individuals who have skills that are needed in other parts of the ET, but Executives made sure... —  read more 

Coverager Says No... https://coverager.com/state-farm-no-longer-stable-career/

BLOOMINGTON (25 News Now) - State Farm Insurance is notifying the state it will lay off 451 Information Technology employees working at the company’s Corporate South offices in Bloomington starting at the end of March... —  read more 

Announcing 450 lay offs in IL

Today Congress voted to bring all the politicians back inside. Covid days are over. What's that mean? All those overpaid employees sitting at home taking care of their kids, balancing their checkbook, cleaning dishes etc MAY get their notice to... —  read more 

Looks like they finally realized it’s impossible to make cuts in claims. The cushy jobs aren’t gonna be so nice anymore ;)

Does anyone know what this Thursday’s ET meeting is about?

On Thursday, 1/26, the Marketing Dept learned in a group Teams call that there will be layoffs in February. The numbers and details are foggy as they say the "assessments" of each employee in Marketing will first have to be performed/logged with HR... —  read more 

I no longer feel obligated to keep silent on things I'm told to keep my mouth shut. SF executives broke their promise and trust when the decided to out sources my friends in ET. Here is something to chew on for all you technical analyst and... —  read more 

Dip sword may dress in his black and red flannel to deliver his message to the masses like he is simple down home good old boy, but don't believe that. He is a cut throat shrewd business man. Did you know he cries at "leadership" meetings, but it... —  read more 

This month would have marked my 16th anniversary at State Farm if I would have stayed. I did not stay. I left 5 years ago at the height of the ET shakeup when The Farm unceremoniously booted long term employees in an effort to get them off the books... —  read more 

Arizona https://www.azjobconnection.gov/search/warn_lookups/682 186 employees affected Illinois https://www.illinoisworknet.com/warnlayoffsearch 451 employees affected Layoff date March 31, 2023 None posted for Texas or Georgia (yet?). —  read more 

Any ideas?

I totally understand why and I don't blame anyone who leaves after a very short time here. However, what I don't understand is do those who apply here do any research on SF before that? It's terrible that people leave after such a short period... —  read more 

What does the acronym HCL stand for ? Here Come Layoffs

Up next for outsourcing is Human Resources! If you work in a call center environment shape up your resume NOW. Since they reconfigured this area to function as "yes" people to leadership....not a big loss.

Perhaps someone will disagree, but for me personally, it's getting worse here every year. The attitude towards the employees is getting worse, there is less and less professionalism, and sometimes it is not clear to me where SF is going anymore... —  read more 

CIS OMBUDSMAN Listening Session - Thursday, January 19 from 1-2 pm EST https://www.hstoday.us/subject-matter-areas/customs-immigration/cis-ombudsman-listening-session-immigration-concerns-and-options-for-laid-off-foreign-workers/ In this... —  read more 

I wouldn't want to offend anyone, there are many excellent employees here. My colleagues are some of the best and most capable people. However, how many are there with great authority who are almost indispensable at work? There are almost... —  read more 

I've been browsing this site for a while now, and I don't see anything that tells me that this is any different from the way things have worked since the beginning of time......Correct me if I'm wrong.......

Which one is the problem? Are agents just faces of the office with no knowledge? Are staff just random people off the street? I ask because when they call in there’s just no way you can talk to customers with such a lack of knowledge about the... —  read more 

It's not as if there can be any consequences or repercussions for the leadership over it. Customers have proven over and over again that they don't care. They keep getting rid of American workers for much cheaper foreigners and nobody gives a damn... —  read more 

Wow, HCL has a lot of problems, but despite this, and as explained below, they were chosen for this outsourced job. It's odd that a risk-averse company like State Farm would want such a dubious company to take over the infrastructure that keeps our... —  read more 

This choice to outsource American jobs is discriminatory against Americans, and lacks D&I initiatives. A class action lawsuit, similar to those filed by Disney employees when they were outsourced to HCL, appears to be... —  read more 

I have worked in several companies in the industry so far and yes, mostly everything is shrouded in secrecy, but it seems nowhere more so than here. I'm interested in the details of what's happening to the ET people, but State Farm seems to have... —  read more 

IMO SF never fully recovered from the last IT transformation. Mgmt screwed up so badly 5 years ago and this HCL move is a Hail Mary in an attempt to recover. Why these huge disruptive moves? How long do you think this will take? Minimum 5 years. And... —  read more 

SF posted on its intranet the following about contracting with HCLTech. "One of HCLTech's core focus is infrastructure and technical support, which enables efficiencies and service improvements that would otherwise be difficult to achieve with our... —  read more 

Progressive has passed State Farm in Auto. We are #2. So while the CEO collects his bonus, the rest should be worried about job security.

You can ask employees to keep terms and conditions of employment (salary, bonus etc) confidential....but you can't take action employment action against those individuals if they do discuss the terms of their employment with others. Are you so... —  read more 

When did we stop having performance-based layoffs? When did cuts go from being about getting rid of low performers to a numbers game that causes some of the best people (those with the highest pay) to be kicked out? How is it a good thing to get rid... —  read more 

First of all I want to say, I’m sorry for the employees that are being forced out of State Farm and are forced to go to HCL. Can you tell me what are the details of switching companies? What happens to,your pension? What happens to your PTO... —  read more 

SF is going to continue to outsource just like the announcement this week! First of many to come to save money! Once the growth is stopped, (Big Dog 2.0) they will start transitioning out anyone left with tenure. U/W with the automation/policy... —  read more 

While many here face the fear of losing their jobs, others are more concerned whether our systems will get better after all this...........

The HCL shell game to ultimately reduce staff on antiquated technology was hot 3-5 years ago, but now it's risky business due to World economics. What's going to happen when India goes the way of BRICS, and what US companies pay for their IT... —  read more 

The timing of February / March seems suspicious and I’m worried that the HCL sign-on bonus is meant to replace our end of year bonus, does anyone know for certain what’s happening?

I am afraid that the opposite will happen. It's not impossible, right? All this affects the overall morale in the company, which was already very low. A drop in morale affects productivity. Besides, I don't know how much outsourcing will appeal to... —  read more