Thread regarding Anthem Inc. layoffs

Possible layoffs in Customer Service

Has anyone heard of possible layoffs in onshore Customer Service (Member or Provider)? Sites were laid off last year, the new sites have had incredible difficulty achieving any performance guarantees. Directors are in conference this week in Virginia and being secretive. Now there is a hiring freeze that includes pending offers. It feels the same as before the other sites were closed.

Does anyone know anything?

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Post ID: @OP+10K2khUy

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Believe so. WorkiQ rolled out to 1500 (+) desktops this weekend (10/10) included Work from Home and Customer Service positions.

Sorry. If this is you, do not start looking for a new job from your workstation or laptop.

They're taking screen captures.

Post ID: @Kdqt+10K2khUy

There will be layoffs in claims, G&A, customer service and provider. If you are on a team that is being discussed for robotics you are first to go.

Post ID: @grg+10K2khUy

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