Thread regarding Follett layoffs

Rush results!

Rush is well underway, with more schools starting tomorrow. Tell us your stories of decreased sales, home office not helping you out, and used books that nobody’s renting.

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Post ID: @10QpliVb

13 replies (most recent on top)

Rush results? Returns & refunds flowing in?

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Post ID: @10QpliVb-ruvh

So what are sales like?? When will layoffs start?

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Post ID: @10QpliVb-ibto

Digital never out of stock

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Post ID: @10QpliVb-bwbi

Pearson has had a nationwide issue with their codes. I wonder if that is some of the issue.

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Post ID: @10QpliVb-8xyp

Everything is backordered, and the digital codes are mostly dysfunctional. HO definitely seems relaxed as we stressfully try to fix problems due to faulty systems

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Post ID: @10QpliVb-8ult

Lez be honest, if it weren’t for financial aid, we wouldn’t exist as a company. The price difference online for books is insane

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Post ID: @10QpliVb-4gfr

This has got to be one of the worst rushes ever!

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Post ID: @10QpliVb-4qcr

How are sales?

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Post ID: @10QpliVb-3ygy

I had a digital code nightmare, yesterday

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Post ID: @10QpliVb-2mrz

I just wanna run away. Today will be hell. The technology will fail in some way. Students are terribly incompetent. Help.

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Post ID: @10QpliVb-1hsj

“Your sales are down, reduce labor!”
“I got a complaint that your lines are too long, add more cashiers but without adding labor!”
“Why don’t you have anyone on the sales floor; students are just wandering around with no help! And your labor is too high!”
“Why are you so far behind on efollett orders?”
That sums up my last couple of weeks.

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Post ID: @10QpliVb-1kba

Like the other thread we've also had issues with digital codes resulting in loads of refunds & lost sales when they don't work.
But, hey, have some more overpriced hoodies!

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Post ID: @10QpliVb-rrv

All of the above. Students won’t rent anymore because I keep charging them for damaging books. well, the family dog chewed on it. What am I supposed to do!?

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Post ID: @10QpliVb-plp

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