Senior Vice President & Head of Property & Casualty
MetLife Auto & Home ®
As an organization, it is critical for us to maintain our strategic focus and seek opportunities that support Property & Casualty’s business transformation as a growth engine for MetLife. As such, we continuously review our organizational structure and the geographic locations of our offices to ensure operational efficiency and optimization of the service and experience we provide to our customers.
After much deliberation, we have made the hard decision to close the Dallas P&C field claim office, effective October 31, 2019. This decision is part of our UCI initiative and overall business strategy to strengthen the efficiencies of our claims organization.
I would like to thank all of our Dallas associates for their dedicated efforts and impact they have had on the P&C business over the years. As a team, we will work to make this process as seamless as possible for our associates and customers.