At the OCC... Leads/possibly managers being laid off. Big meeting still at 10.
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The Orlando contact center just let go around 110 employees. The company has decided that the third party company they hired earlier this year located in Jamaica to help the Orlando contact center with calls will instead be replacing the Orlando contact center. No more US based contact center. Employees cannot talk about this issue because if they do they will not receive their severance pay. Only good thing about this is that the Jamaica location is so incompetence that they end up giving sht away for free so call them and escalate the calls to a supervisor, you'll send up with a lot of free sht.
Yes, SeaWorld call center. Closer to 100 including agents/leads...
Is this the SeaWorld call center?
Orlando contact center, upwards of 40 agents I believe
what is OCC? How many?
Everyone was just laid off.