Thread regarding Frontier Communications Corp. layoffs

Frontier gets away with “paltry” settlement after breaking 35 laws and rules

Minnesota regulators are letting Frontier Communications settle an investigation without admitting fault, despite the state attorney general's office calling the settlement "paltry compared with Frontier's alleged misconduct."

Frontier failed to properly maintain its telecom network in Minnesota, leading to "frequent and lengthy" phone and Internet outages, the Minnesota Commerce Department said in January. Frontier also failed to provide refunds or bill credits to customers affected by outages that sometimes lasted for months, committed frequent billing errors that caused customers to pay for services they didn't order, and failed to promptly provide telephone service to all customers who requested it, the department's investigation found.

From https://arstechnica.com/tech-policy/2019/10/frontier-gets-away-with-paltry-settlement-after-breaking-35-laws-and-rules/

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Post ID: @11BnddiK

4 replies (most recent on top)

Woohoo Go Frontier! Stick it to them.

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Post ID: @11BnddiK-5sjv

Most companies do this c-ap!!! Not just frontier!!!!

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Post ID: @11BnddiK-fav

It is a shame that regulators don't fine more to keep companies held accountable for their failings, and the responsibility falls on the consumers shoulders to file the complaints.

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Post ID: @11BnddiK-hjg

Florida is being run the same way, customers leaving by the bus load.

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Post ID: @11BnddiK-zxz

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