Naturally Gail said nothing about the great improvements in GBD. Commercial's move to Digital in India and the Philippines did worse and they're dragging us down.
GBD (Government Business Division) is the money maker for Anthem and they're throwing the people who made it profitable away like garbage.
"The consensus mark for revenues in the Government business indicates an 11.3% improvement from the year-earlier reported figure. However, the company’s commercial business segment might have witnessed a dip in revenues. "