Repeat of November 2013?
9 replies (most recent on top)
If he did such a lousy job at Stanford, why was he so admired?
To be have a front row seat to the brutal, senseless, destructive campaign executed against long tenured employees who believed in follet, who believed and who lived follett values was transformative. My job changed, the relationship with my "work friends" changed. My view of employee/employer relations changed. My income changed. It was awful. It was an awakening. I realized my institution didn't care. I was told by multiple lawyers that without a smoking gun email, agenda or memo directing RMs and SMs to brutalize employees, I was out of luck. It isn't against any labor law to be a cold hearted, ruthless, consciousness insufficient jerk.
Severance, no. They paid lawyers to ensure I couldn't collect a penny for my 20+ years with the company. Considering their miserly severance packages, they likely paid the lawyer more than my package would have cost them. Talk about feeling worthless!
The party at Stanford was a regularly scheduled event. The animals running the company didn't have the decency to cancel the year's festivities despite the fact the local bookstore team was in pain. Despite the fact that their lauded abuser was failing as a store director (Stanford was beating objectives until the darkness from cal invaded. Poor Chicago.).
follett has earned its place on the dustbin of history. I'll dance on that grave.
@11NZLcXr-4twc has an accurate memory. As an RM that had to deliver the message, I assure you it was not an enjoyable time. Many folks subsequently left (HO and Field) due to the shock of the direction the company was taking. The family feel was bleeding out while a big box retail mentality was growing. Tough to stay motivated and dedicated when you have known a great company and witness the decay of values. I have been gone for a while now but cannot imagine how much further the rot has progressed. Best to move on as there is no reason to think the downward spiral will reverse course.
Any word on what positions are getting let go ?
Is severance being offered and what kind of severance?
JHAT (it rolls of the tongue, not going to elaborate) really did say we (being the staff) are the heart of the company. As a whole we seem to like stabbing the heart to mimic a heartbeat, don’t we?
To take us back to 2013, the company launched the ‘project blue’ initiative to ‘streamline’ operations and ‘allow for dynamic scheduling’ depending on peak seasons. This translated to elimination of exempt positions to free up labor dollars for a larger part time staff. In practice it was a series of hurried thursday ‘private’ conference calls when RMs laid out how the eliminations would occur the following day while having managers act as silent witnesses to the eliminated staff. Staff would be ‘invited’ in to a private backroom where the RM would notify them of their termination over the phone along with the severance they would receive. This was to occur at the end of the day so the affected staff could be escorted out with minimal disruption.
They were also invited to reapply as part time sales staff at the call’s conclusion. It was bungled badly, in the six years since repeated time and time again.
Going back to JHAT’s Q3 video, no one in the tower is going to suffer. The dollar amounts floated however don’t bode well for the heart that makes up the company. So that’s what happened six years ago, as someone who played the hatchet person instead of letting their RM broadside a loyal employee. And Not a day goes by that I don’t hate myself and the situation that surrounded it. Follett has done a heck of a job convincing me in the years since that breaking with them would mean the only employment prospects for me would involve asking customers if they want fries with that.
more than 600 front line employees were fired. They focused on experience. They claimed it was done to better serve the customer. In parallel, they were conducting brutal campaign aimed at getting people with more than 15 years into the company to quit (without severance). It was disgusting. Finally, for those who weren't fired, many were reclassified into non-exempt positions, hourly staff had their hours cut so they were no longer entitled to benefits and the company refocused on hiring temps rather than taking on career staff. It was ugly. The company was in terrible shape going into that november. It hasn't improved.
One more thing, they gave themselves a lavish party at Stanford University for the Notre Dame v Stanford game. The traumatized staff had to serve big wigs at this fully catered affairs. Goody bags were given out to the invities. It was gross.
Hopefully they will cut from the top because we can't support the the ivory tower on our backs any longer. This place is an inverted pyramid and can't survive much longer. Cut labor and make the stores essentially be the warehouse. How much are the stores spending on freight? A ton. Impossible to get a bonus.
Broad, sweeping layoffs across the company in one fell swoop. Hundreds let go in the HO and at the stores.
What happened? Refresh our memories if you're not going to get censored.