Enjoy working for the least competent supervisory staff in the history of telecommunications. Enjoy the daily emails berating you for not selling security products despite it paying absolutely zero. Enjoy a impossibly how data goal with only repair, collections, and misdirects coming down the queue. Enjoy being lied right to your face by supervisors born without conscience and whose sole daily focus is to appear as if they’re actually doing something. They achieve this false narrative by overanalyzing and manipulating metrics to terminate higher paid employees.
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Most of them couldn’t sell when they were on the phones to begin with so how are they supposed to teach someone sales now?
The coaches don't coach anymore they are gloried puppets
The only thing I need my coach to do is to run to the break room for me and fill my tumbler with ice so I can keep taking calls. He works for us!
Why do you people keep calling them coaches? What expertise do these clowns bring to work everyday to help you better do your job? They have gotten rid of almost all of the supervisors with any telecom background and for the ones that are left theyve broken them like the old mules in back of the pasture.
My coach told me that the security products are helping our customers. We shouldn’t worry about compensation on that product because it is more veered towards a public service.
I love when they read this and plot more retaliation!