I heard the JL comment on her town hall: "Not a single layoff has resulted from any of these changes!" I laughed my a** off over that one. Can she even remotely believe that a single person is buying that load of BS? Then where did everyone go and why?????
And as far as her not knowing about any of the issues that are crippling IT, she's either flat out lying or utterly incapable of performing her job. So which is it? When you get rid of 90% of the people that built the systems and replace them with newbies half a world away, gee, I wonder what will happen?
It is a sad, sad state of affairs and it appears that it will get far worse before it gets better. They've essentially decided to move full steam ahead, at an even more accelerated pace, down the path to destruction.
Will the last person left please turn out the lights?