I got laidoff by SAP and they told me to sign the release document so I will get my severance. I signed it, returned it, and not a single penny for weeks. Should I open up a lawsuit? The office is in Vancouver and the HR rep is in Montreal. What a joke of a company. I'll give it another 2 weeks then a case will be opened. Can't believe the company of billions of dollars withholding 30-40k worth of money.
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Well, they finally paid up. Communication was poorly handled. This is probably a top down thing. When you got incompetent managers, obviously, you will also have incompetent HR. My manager was clueless and everyone hated him. The employee survey was terrible and nothing was done. The manager was reported for many incidents of harassment where HR even acknowledged that it was harassment. They said "we'll investigate this." Then nothing happened.
I am really sorry to hear that you have to deal with the incompetent HR BP Reps from SAP. I had the same experience in the Vancouver office but at least the HR BP Rep was stationed in the same office. She was not helpful at all and rushed me to sign the release document. I was told that once the forms are processed, I should receive the payment in about 3 weeks. There must be some confusion and/or communication problems with your release process but the HR BP Rep should have contacted you if there was any issues that prevented them from processing your case.
Call the Vancouver HR and ask for specific follow-ups: what is the payment date? why hasn't the Montreal HR BP rep communicated with you and do their job? Anyways, I am really sorry that they gave you one last kick on your way out - those heartless b**tards!! They need to learn about empathy instead of preaching about Diversity and Inclusion then practice age discrimination on a regular basis. Same on you SAP HR teams!!!
I got let go in November. I will send the document by registered mail and if I still don't get any response, I'm going to sue for sure.
So... wait... when did you get laid off?
Send a formal letter requesting for payout dates by registered mail. Keep receipt of your payment of registered mail and a copy of what was sent. If no reply, go to Ministry with mail and submit complaint.