Here we go again, packaging the same old stale strategies under a new name....... Take all the MetLife so called “strategies” for the last 15 years, especially the made up customer focus piece, mix in a liberal amount of MetLife Way, and you have “Next Horizon”. Nothing new, nothing exciting, nothing that brings about positive change, just the same old, same old phony attempt to make people believe they care about anything but money. The most irritating thing is, the idea that this nonsense can be applied to all areas of the company when each area has it’s own unique issues and needs it’s own strategy. I can’t believe they hired yet another executive leader to put new wrapping paper on an old, garbage philosophy.
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Next Horizon=The company is totally inefficient, and it's up to the employees to fix it so the higher-ups can continue to collect the big pay checks.
The level of Next Horizons b—s— is too damn high.
Had my second session today. Complete waste of time. This company wouldn't know innovation if Snoopy shat it right on their faces.
Anyone have their Next Horizon training session yet? I have mine later this week, just curious about those who had it today?
Awesome! On the same page!! Customer Service, Customer Centricity, Customer Focus wow, what a great idea, wish us lowly plebes had thought of that..... as if...... bedazzle is, stop rewriting history and calling unit a new name!
@Old News—-Bravo, totally agree. Perhaps they outta ask the front lines what the strategy should be. Leadership obviously does not pay attention because we have heard all of this before, over and over, and it means nada!