Corporate planning and store level employees are finding that they now have an important service to provide for our customer base. Mission moment. Let us keep the doors open, beds, stoves and fridges, laundry sets, computers and tvs, phones, get stuff you need.
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There is a plan at RAC for anyone affected by Covid-19. There is a Benefits Plus that goes with each contract. If the customer carries this for at least a month, they are covered by both unemployment waiver and sickness waiver. Anyone who is sayong RAC is still collecting hasnt answered the phone. Speak to your representative and come up with a solution. They have a manager if they can't come up with a solution. One month of Benefits Plus is $12.99.
Here you guys go.
RAC has been a great place to not only work for but also to do business with. I was a customer for over 10 yrs then turned employee less than 3 months ago. I made my payments on time and did the EPO never ONCE was i "harassed". Why? Well because I MADE MY PAYMENTS ON TIME. If for some unforeseen reason I was unable, I did the ADULT thing and called them, they worked with me on payments.
Furthermore, as far as bedbugs ad roaches, maybe you had them all along. Just saying. Everything gets sterilised when it comes back from a previous rental. I have found that the disgruntled and the haters are passed customers who had their rentals reclaimed because they either skipped or attempted to. And they are p-ss-d. Well grow up. You cant buy a new car for 15 bucks for the first week then decide you were all done paying.
I am proud to work for this company.
Some people are not so anonymous, I find it odd that so many people that work there hate it so much. I can see why the rating on jobs sites is so low.
Got to love the uninformed who get on here and make false claims about pricing and so forth...you folks have no clue....and on topic of being such a terrible company to work for and so forth...you definitly are clueless when it comes to that...haters keep on hating but let me ask you this...when your at home because of this and your fridge stops working and your food is spoiling...will we be essential in your eyes then? Whos gonna rush you a fridge right out within hours...lowes? home depot? Umm no...that would be us!!! God forbid something like that were to happen you will be thankful that the thousands of coworkers across the country are still there!! Stay Strong my RAC Family...we will get through this together!!
Although the last post is a little rough, there is a lot of truth there. Rac spends a lot of money on its legal team because they know that is essential. Rac is going to find out soon enough how good the turn around really was. My thought is that little 1% increase in revenue on sss was an extra saturday that fell in thier favor. The all mighty customer may abandon rac.
Rent a center is f—ing garbage. They will give u roaches and bed bugs then deny the claim to insurance to have u treated. They will also make all employees terminate themselves if they need time off during the corona. This company is based off nothing but poor people and greed. They prey on the poor that's why the company begged to be an essential company lol! Do u really think that a 2000$ used fridge is an essential ?? Or what about all the employees who are no longer employed .. do u think they can make the payments .? What is rac doing as a company to protect the customers investment .? Of that's right they arent bc they are still picking up acts that can t be paid at a time like this . Yall employees that are siding w rac probably s— the bosses di**!!
Well said, i can tell you love rac. Good luck to you.
The company is essential.. can't believe yall didn't know that.. the very company I've worked for in 11 yrs you didn't know is a essential business.. we carry essential necessities, fridges freezers, ranges.. also if you didn't know.. Electronics are essential, the computers and laptops.. I'm concerned that if any of you are employees at this very moment you didn't receive the email from your SM or DM these last few days on why the doors remain open and what they are doing for thier employees.. if you get the virus they will cover you paid, and also 100 percent bill's taking care of.. you can take involuntary leave, but you are not paid by that.. your SM will contact you if they really need you before giving the position up.. Rac today has made it to where when making a delivery we will not bring the product inside your house.. we will arrange with the customer to setup delivery service so it accommodates them to get extra help.. you can look up essential business and you will see retail or electronics.. Only the government can shut us down and that's only if things get real bad here in my state.. they have been very good to me. When we had the derecho back then they gave me a brand new 18 cu for a penny... yes they do care about numbers but they are also making changes to how we contact the customer.. as in now we are moving to texts..so again, they have been very good to us.. but I guess sometimes people want more.. 2.8 7+ avg.. goodnight.. go team # 0****
I am not surprised at all! Rent A Center is by far the most unethical company that exist in this world, they dont care about nothing but their pockets! They re-sale used items like stoves and fridges at a double the price... RAC claims to be helping customers by staying open? THAT IS FALSE!! Rac is staying open to harass their customers even during this harsh time... Rac decision to stay open and expose its employees to the COVID19 was probably made at one of Racs executive mansion, sitting on a porch drinking a beer... Rent A Center employees... look for another job!! Rent A Center is Garbage!!!!
Call your local news station and let them know that you have to resign in order to have time off, they will get the word out in rac.
If as an employee you chose to self quarantine they have you sign a paper resigning and hope that when things get back to normal that they “may” have a position for you.
Better yet call your local news station, I am sure they would find it very interesting that rac is still open and collecting rent.
If you are in a lock down state or city, just report that to the state or city government. I am sure that Rent-A-Center can explain why they are open during a lock down when they don't provide essential products like FOOD and medical supplies.
COVID19 lasts for 2 or 3 days on plastic and steel, you think you are providing an important service, but it may only be putting customers at risk. How well do you think your stores are "refurbishing" those used products?