It shows a lot how generous Humana is with extra benefits at this time. Their support is inspiring. If they really knew how Middle management is using this pandemic as a competition is shameful. Fabricating reasons to call members over and over when they deny needs is going to backfire!
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actually it is busy work so they can keep their employees working. sounds like you are ungrateful and need to move on if you are so unhappy.
Wow. Spot on. Hah is so mismanaged, top heavy and at times just flat out shady.