Thread regarding Staples Inc. layoffs

Moving accounts

Those people working still have had a ton of account moves. About 60% of books were changed. However, currently they are not allowed to call the new customers. Books are a mess. AM1 accounts have been mixed into AM2 books. AM2 accounts have been mixed in with AMC books and vice versa. All the books are mixed up. It doesn’t make sense at all as to who has what accounts. They’ve done away with GTM territories and now east and west coasts accounts are mixed as well. What is the point?

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Post ID: @OP+14XZc0nF

10 replies (most recent on top)

Sally the Sales Rep...you must be SPLS legacy rep that has witnessed and experienced the slow burn melt down into mediocrity at best

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Post ID: @4cnb+14XZc0nF

Sad But True: You hit a home run with your summary.

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Post ID: @4vvl+14XZc0nF

As a former Staples associate, I read these posts and have to ask, can anyone really see what is going on here? I will not mention what division, nor what capacity I was in, as it would clearly define who I am and my role. I was at a high level and was with Staples for a fairly decent period of time.

Folks, Staples is NOT the company it once was. Since the Sycamore acquisition, things have rapidly declined. Not only in sales, but overall morale- in every division of our once great company.
For those of you who are "hoping" and "praying" that those who were furloughed will be "back again", you really need to review what the company strategically did, now, and since the acquisition.

Sales was not the only division who was impacted. Every operating entity was.

Word to the wise, start looking now for other opportunities outside the organization. Whether you are 50% or 100% furloughed, or not furloughed at all. Research. Deep dive. Ask current leaders to be honest. If they are decent human beings, perhaps they will.

Good luck to all.

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Post ID: @4icn+14XZc0nF

I think everyone saying to stop whining is missing the point. The point is, those furloughed 50% are doing the best they can to get as many sales as possible so that those furloughed 100% CAN COME BACK. That can’t happen if the accounts can’t be called. We are all one team and we care that people have been Furloughed 100%. We are trying to get you back.

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Post ID: @4ycx+14XZc0nF

The decline of Staples started years before SP...the worst decision was the CE acquisition or merger if want to call it that...strategic mistake going into the Great Recession of 2008. The once great Staples culture changed to the toxic CE culture...this is not to say all of the legacy CE people were bad. It was very telling when many of the long time SLT departures began and elevation of inept and incompetent individuals to key positions started the decline. The Peter Principle is real people. Failed Office Depot merger likely set the company back at least 5 years and lined OD's pockets with 250 million for the trouble. Seems they put it to good use and have been lauded by the wall street prognosticators on their strategic moves over the last 3 years. I thought GTM was a top 5 fail in Staples lore...it is incrementally moving to number one. The combination of the inept SLT which includes aforementioned incompetent leaders and the infusion of SP new blood doomed this venture from the beginning. No consideration to the disruption to the business relationships that were developed over many years or the financial impact to the individual sellers. The BS talk track from management of higher compensation on smaller books of business is laughable at best and quite frankly an insult to one's intelligence.
The real shame is Staples was once a great reputable company...that is no longer the case.

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Post ID: @3wwb+14XZc0nF

Well sounds like GTM was a major fail...at least BCG is whole and got paid in full. I am sure their families appreciate the Staples contribution.

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Post ID: @3bza+14XZc0nF

Everyone went through GTM, not just you. If you were furloughed 100% you would understand how people feel and it's not good. I would love to be able to take care of my customers, but I can't. I pray I am brought back but have not heard anything since I was furloughed. So please stop your whining, you have a job. If you're not happy leave so they can bring back someone who wants to be there

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Post ID: @2wwv+14XZc0nF

Wow....work your customers and stop whining....really. Why is it necessary to react this way? For many of us we had to go through an extensive go to market shift on numerous occasions and the last GTM was very time consuming, disruptive both professionally and personally. We all embraced the changes and did what was asked. If this reaction is from someone in a leadership position...you can do better because you know better.

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Post ID: @2uuy+14XZc0nF

Work your customers and stop whining about acct moves. Be happy you aren’t furloughed 100 percent which means you aren’t adding enough value to keep you on the payroll during this very difficult time that the whole world is impacted. Sandy doesn’t control the unemployment rules. Fight for your job and your customers and stop expecting a handout instead of putting in the time and the work. If you feel this way tell your manager you would like to be furloughed 100 percent so they can bring me back since I want to sell to help us get back to work 100 percent.

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Post ID: @fax+14XZc0nF

They should fully furlough us! Leaders knew how much to furlough so we can't get benefits. Sandy lied to us as we cannot get our benefits.

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Post ID: @zev+14XZc0nF

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