The environment in which DISH finds itself is unprecedented. The consequences of millions of people sheltering in place is rippling across every segment of our economy. Businesses of all sizes, and in all industries, are grappling with both immediate and long-term decisions regarding their current options and future plans.
As a company, we provide essential services to millions of customers – 24/7/365 access to news, information and entertainment. Because those services are critical, we are making decisions to operate as effectively as possible for the environment we find ourselves in today, and for the long term, with our customers and the well-being of our team top of mind.
The pandemic has forced us to take a closer look at every aspect of our business, at our work volumes, our areas of focus and investments, and the performance of our team members. I want you to hear directly from me that we’ve made a series of difficult decisions to reevaluate parts of our business, particularly within In Home Services, and as a result we’ve parted ways with some of our coworkers.
These were extremely difficult decisions for me and for the rest of the leadership team. They did not come easily and we made them with the full intention of sustaining our business – which provides thousands of jobs today, and will provide tens of thousands of jobs in the future.
We know there are opportunities for us in today’s environment, and we remain optimistic that many more will emerge in the days ahead. We are committed to entering the wireless business, bringing full, standalone 5G to America, and delivering unparalleled innovation that will benefit U.S. consumers. And we will continue to focus on enhancing and deploying Dish TV, Sling TV, DISH Media, Smart Home Services and other core products and business lines. We’ll hire for the strategic needs of today and tomorrow so that we have the Best Team, regardless of the circumstance.
America and the world will be different when we emerge from this. Our business will evolve, as will the economy. But remember: a positive frame of mind has always been a defining characteristic of DISH. I believe in us, I believe in our country, and I believe in our collective strength to get through this. I am confident we will conclude this chapter of our history stronger and better connected.
Thank you for the tremendous ways you’ve adapted over the last few weeks, for your dedication to our customers, and for your confidence in the days ahead.