Thread regarding Windstream Corp. layoffs

Windstream SD-WAN article

https://www.telecompetitor.com/windstream-bringing-sd-wan-to-smaller-firms/

Enterprises have been embracing SD-WAN and it now has the attention of the cloud ecosystem as well. As more applications move to the edge from the cloud, SD-WAN’s utility only grows. SMBs will be accessing those cloud applications at the edge as well, and Windstream’s Kinetic SD-WAN moves aim to get in front of these trends.

“Our customers are increasing their network complexity with multiple WiFi networks and cloud applications,” Joe Johnson, vice president of Kinetic Product Development and Management, said in a press release. “We already deliver an excellent broadband product over our robust fiber network. Our customers have asked for greater simplicity and control over their networks, and with this partnership, we are delivering an industry-leading solution easily managed from a web interface or a mobile device.”

Also:
https://www.channelpartnersonline.com/2020/05/18/kinetic-business-by-windstream-launches-sd-wan-for-smbs/

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Post ID: @OP+152vX83s

11 replies (most recent on top)

Anyone who believes the 3 people at windstream can handle the thousands of sdwan devices and they are a power house is going to get burned so bad. The sdwan training is like 4 hours long.... pretty sure McDonald's employees get trained longer.

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Post ID: @7ntd+152vX83s

An outsourcing omen?

The Google ads I'm getting today for on the Windstream board are for sending money via Western Union to the Philippines. Not just this page, which mentions the Philippines but the other threads, too.

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Post ID: @2iuh+152vX83s

So, that brings up an interesting question:

Is windscream a major employer of India?

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Post ID: @2gzi+152vX83s
ADMINS TAKE THIS THREAD DOWN**
This has literally nothing to do with layoffs at all. It is literally nothing more than someone (TT?) trying to tout how good Windstream is

I don't think so. If it really was planned to be a propaganda thread, it was a bad plan.

Don't take it down – it's interesting.

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Post ID: @2dff+152vX83s

ADMINS TAKE THIS THREAD DOWN**

This has literally nothing to do with layoffs at all. It is literally nothing more than someone (TT?) trying to tout how good Windstream is, using SD-WAN as the example.

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Post ID: @2qrb+152vX83s

I wonder how many of the WIN customers have the same issues as Vz customers?

Is That a Rooster on My Customer-Support Call? Yes, Blame Coronavirus.

When Robin Frost called Verizon's customer support last month, she was connected with a rooster. At least that's what it sounded like. The Pennsylvania resident wanted to ask about a problem with the telecom company's app, but the agent on the line said she couldn't hear. Punctuating her words was "the sound of a very authentic, real-sounding rooster," Ms. Frost recalled. From a report:
Thousands of call-center employees in the Philippines and India are working from home, often on the outskirts of urban areas or outside them, during their countries' coronavirus lockdowns. That has given cows and pigs – but mainly roosters – a chance to chime in. "It was funny but not funny, and also maddening, as I couldn't accomplish my task," Ms. Frost said. Stefaan Smith, 36, who lives outside Phoenix, had a similar encounter when he called a Sprint helpline in March. He wanted to defer billing on his account after a pizza-parlor job fell through and left him with no money in the bank.

"The crowing was so close," he said of what sounded like an angry rooster, though that wasn't the only animal present. "It was like right outside her window. You could hear her pigs grumbling and groaning." After follow-up calls, he received a $50 credit from the provider, he said. Call-center executives say roosters are tough to silence. Americans often make customer-service calls in the late afternoon and evening, just when the sun is rising over countries like the Philippines and the birds are at their loudest. That's when Junela Dumaya's job gets tricky. The 20-year-old works for Open Access BPO, a call center, and lives in a mountainous area a few hours' drive from the Philippine capital, Manila. Her neighbor's cow makes a racket in the mornings, as do her brother-in-law's chickens.

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Post ID: @2odf+152vX83s

If the info is regarding how windstream is number one with sdwan, then it’s propaganda!! Unistream is getting ready to cut half they’re field force in June, just to show u how busy and broke they are. Also because they have gone thru all their existing customers and “upgraded” them to the sdwan. The installs were free and they mostly used other carriers to connect the customer to the internet. So yes, it’s a lot BS from that camp.

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Post ID: @2wnv+152vX83s

Those teams in India used a shared login as well. I’m sure its made its way thru the dark web. Thus all the Outages from network breaches......the NOCs NEVER under any circumstance provide the true RFOs

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Post ID: @1jhr+152vX83s

India is among the least cyber-secure countries in the world.

Wonder how many win customers know that all their sensitive proprietary data is routed through India for support? I’m sure it’s not part of their sales pitch.

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Post ID: @1pyq+152vX83s

Hard to tell propaganda from reality with these marketing people, but we were way behind the curve with sdwan and I doubt we can really get a sizable chunk of the market that has already been saturated.

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Post ID: @1azi+152vX83s

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