Thread regarding West Corp. layoffs

Be on alert re: layoffs

Tuesday ends the QTR. Expect the layoffs to start today and trickle into tomorrow.

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Post ID: @OP+15DnFTb2

24 replies (most recent on top)

@mzdh+15DnFTb2 Yes, Mobile is still doing work in FoxPro in 2020. In fact, FoxPro is not as uncommon as you might think. Many legacy systems across every industry were built on FoxPro, so it should come as no surprise to see it here and there. Ideally Mobile would be off of FoxPro, but getting rid of it (especially in large and complex products like HouseCalls) takes a lot of time and effort. That, plus some poor decisions made by leadership over the years, means that FoxPro is still alive and well in Mobile. That's just the world we live in.

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Post ID: @newy+15DnFTb2

Mobile still has developers??? Does Mobile still have people coding in FoxPro....in 2020....seriously???? LMAO....

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Post ID: @mzdh+15DnFTb2

There was one developer in Mobile who left last week, but he quit, wasn't RIFed. I haven't heard of any others getting let go.

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Post ID: @lphd+15DnFTb2

Looks like there were some layoffs in healthcare. They let go of a couple of developers. Doesn't seem like much of anything in support yet.

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Post ID: @irnr+15DnFTb2

“ Big cuts are happening on or before July 10th”

Wrong. July 10th came and went and no big cuts came.

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Post ID: @gvvu+15DnFTb2

”Big cuts are happening on or before July 10th”

I did hear about a big boom around the 4th, so this may be the same.

Incoming!!

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Post ID: @cpug+15DnFTb2

Can't tell if @8afo+15DnFTb2's commentary is sarcastic or clueless. I choose sarcastic, because then it's at least mildly entertaining to read versus infuriating or sad.

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Post ID: @cetv+15DnFTb2

Big cuts are happening on or before July 10th.

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Post ID: @amxp+15DnFTb2

As a former VP in Mobile once said, we only need the platform to do 4 things:

  • Take in some data
  • Run some rules on it
  • Send out some notifications
  • Do something with the results

Now, how hard can that be?? I'm sure the education platform can do those 4 things. Problem solved, you're welcome.

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Post ID: @8afo+15DnFTb2

Anybody get anything from today's all-hands?

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Post ID: @4gvi+15DnFTb2

The other thing I control is where I work, and it's not going to be Intrado for much longer.

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Post ID: @1fnk+15DnFTb2
Remember folks, it's a large corporation. It will make dumb decisions regarding talent. It's sad. But it's a chance to be able to build a product better than them.

The only thing in our control is the direct support we provide.

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Post ID: @1gkv+15DnFTb2

At this point, I’m disgusted with the treatment and not surprised by anything. The lack of care in supporting our clients is embarrassing to those of us who work diligently to keep customer satisfaction high. John and team are running us into the ground.

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Post ID: @1dkc+15DnFTb2

Remember folks, it's a large corporation. It will make dumb decisions regarding talent. It's sad. But it's a chance to be able to build a product better than them. Never assume you're safe. I wasn't.

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Post ID: @1evs+15DnFTb2

Problems: The education people don't understand the healthcare needs. They are trying to force a square peg into a round hole. The few healthcare customers they've supposedly "successfully" put onto the education platform have hated it. Customers are begging to be put [back] on the "legacy" healthcare platform instead. Some have hated it so much they canceled their service. This is a disaster. The higher ups are praising the so-called "success", but it's laughable and destroying the business.

It's been several months since launch, and the salespeople cannot even sell it because customers don't see the value. At what point do the leaders admit their plan might not be the greatest and commit to regrouping to rethink the plan?

The goal was to bring healthcare into education so education could start making some actual profit. Though, if we are going to lose all of the business, the plan is fundamentally flawed. How can they not see this? I thought, if anything, they cared about the money, but now they are even showing a blind eye to that. I just do not understand.

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Post ID: @1qfm+15DnFTb2
Education has started the plan to take over healthcare and Mobile will no longer be needed.

They have said as much

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Post ID: @rad+15DnFTb2

Education has started the plan to take over healthcare and Mobile will no longer be needed.

Ask yourself this: has leadership at Apollo or Intrado made one move that has made business sense?

Of course not. Do not continue to put your hopes in people that doesn’t have your best interest at heart.

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Post ID: @nhc+15DnFTb2

Well that is about the dumbest move you can make. Expecting the team in the Philippians to run healthcare operations? They don’t even know how to open an incident without someone walking them by the hand.
Yall get ready for some awful platform functionality. These techs who manage that platform have been doing it for years and you’re expecting to get them training in 3 months.
Goodbye healthcare come fall

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Post ID: @xne+15DnFTb2

Healthcare Unit including Mobile and Arizona offices to be hit hard. Education will shoulder the workload moving forward.

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Post ID: @wfy+15DnFTb2

Everyone knows the best way to improve a company is to purge the employees who support the systems that pay the bills.

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Post ID: @aoc+15DnFTb2

Just got official word of layoffs happening in the healthcare unit. So far impact seems smaller than anticipated, but at least one key resource has been impacted.

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Post ID: @akv+15DnFTb2

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