Thread regarding Bank of New York Mellon Corp. layoffs

Unheard

Does anyone else feel completely unheard when you bring up issues within the product...constantly? When you ask questions about how something works or why it works that way and you never get answers even when mgt is on chain of communication...as if they aren’t going to answer because nobody knows the answer? So totally frustrating....and then it’s a client issue...repeat...repeat...repeat.

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Post ID: @OP+15v0dg1e

13 replies (most recent on top)

The most basic thing a bank does is open an account and KYC a new client. BNY Mellon fails at this most basic functions. I'm amazed the Fed hasn't come in and shut the place down due its arcane technology.

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Post ID: @6qxy+15v0dg1e

In regards to the original question, can you repeat that? I didn't hear you, I was distracted. My bad.

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Post ID: @3cal+15v0dg1e

Well some people may be seen as cowardly when really they just need to make sure they can keep a paycheck coming in. So they participate in conversations and meetings now more than they used to simply for self preservation. They may have kids going into or already in college. They need that paycheck. But it is known, behind his back EVERYONE in the group dislikes him. I’ve never seen or been a part of something like this. I’m lucky. I don’t NEED the job. I’m miserable at the job and have far better things to do... but I stay with it as some sort of sick challenge of how much can I take. It’s twisted. One day I will blow up at him. I almost did today. His arrogance is amazing. He is such a demoralizing individual and he is our ‘leader’. What a joke. He listens to no one, but himself. He consults with no one below him, only those above distanced from the work.

Yes, what goes around, comes around. Hopefully I’ll be long gone by then, but hopefully the light will be shown upon him. There are good people on the team who deserve far better than he. The workplace should be a happy place, this place is like walking into another day of dread.

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Post ID: @2lef+15v0dg1e

Some of the meanest soul are acting cowardly to back stab their own friends and colleagues. What a sad place to work and meet those people, not sure where I earned such bad karma to meet these mean soul. Karma is a b–ch- what goes around comes around, just wait and see! Time will tell!

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Post ID: @2iuc+15v0dg1e

Yeah, I was unheard. I was force ranked, forced out. Glad it happened though.

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Post ID: @1glv+15v0dg1e

It's very sad that asking questions in the workplace is considered negative. So toxic

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Post ID: @1hjz+15v0dg1e

Yes, Peakon is a joke. Yes, they can see who said what. Yes, there are many bosses that are just bullies.

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Post ID: @1ihq+15v0dg1e

Peakon is a joke, I was told they can see who said what. I was told to give all 10’s else I could get in trouble.

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Post ID: @1cam+15v0dg1e

@TheRealDeal, Yes, yes & yes! This is TOTALLY the company culture! Spot on! The place is amazingly bad, cut throat and people backstab, speak badly and everyone so desperate and fear ridden. In many ways it is just...sad, but mostly disheartening. Can’t wait to give notice to this place, will be one of the greatest days!

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Post ID: @1lsk+15v0dg1e

Part of the problem is that people would rather see you fail here so they can point the finger at you and make themselves look good. They will also do sneaky stuff to try and Sabatoge your work, all to impress the same boss they spend the whole day talking sh!+ about.
I have seen good employees bullied for no reason at all until they left and management turned a blind eye. My comtract ends soon and I can't wait to be away from this nightmare place. Lots of nasty, two face, back stabbing, evil little people! #Trust no one! #Watch your back!

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Post ID: @1xfh+15v0dg1e

Are you in operations? I’ve found that ops employees, and even managers going up until you hit the level one below the COO don’t really understand the products and services their ops groups are responsible for carrying out. They may know all the operational intricacies, but they don’t understand the product at all. Could have something to do with why you don’t get the answers you’re looking for.

There’s a huge disconnect between the business (the product owners, sales and relationship management) with the operations groups that then do the day to day to deliver the service. Nothing is in place to teach the operators anything about the business and why the capability they provide is useful the client. Probably isn’t a BNY specific issue, but good ops management can’t exist if they and their employees don’t understand the business and product they’re supporting.

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Post ID: @qfe+15v0dg1e

Completely. BNYM seems to rely on long service to keep the place ticking over rather than investing in technology or employing sufficient numbers to actually get requirements documented.

In 2014 BNYM ran an internal campaign to identify bad user experience issues. What did it do with the information collated? Probably hid it, so embarrassed by the volume of responses highlighting design flaws. Still, 6 years later you can still read about the initiative on the pathetic "My Source" intranet site.

I've not been with the company a huge length of time, I've inherited so many issues and so many workarounds, but because I inherited them they are my problems to resolve. Oh and get rid of the c-ap staff...cause they only became issues and c-ap when I joined, right!

And just to make sure BNYM are focusing on what really matters, make sure you complete the document that requires you to say how you gender identify yourself, and reply to that automated message to tell the company you are still working from home every day....cause ticking the box is what Todd gets the millions for.

Really not impressed by the company.

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Post ID: @qff+15v0dg1e

I tried to do that with Peakon app .Express my opinions .The Peakon app is coded with incorrect final outcomes. At the end of every survey no matter what you have responded it shows , " You are most satisfied with Reward, compared to other employees in your company " . If this is the standard response this tool is engineered for Layoffs .

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Post ID: @sui+15v0dg1e

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