Thread regarding Lowe's Cos. layoffs

Hours Already Cut, Layoffs Coming

With the merchandise shortages we’re now experiencing. Plus the drop in customer count. Marv will begin laying off employees by the beginning of Q3. We can’t get appliances and customers are canceling orders. Stock cabinets are on back order until August. A lot of Flooring is also on back order. These are big ticket items.
They have already ordered stores to cut hours. The layoffs are coming!

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Post ID: @OP+15vxVOKI

16 replies (most recent on top)

The only “layoffs” that will happen anytime soon are for the c-aptastic seasonal hires. The good seasonal hires will transition into a department.

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Post ID: @dyeh+15vxVOKI

What are the locations on those that have seen a drop off in sales? We are doing fine..

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Post ID: @8rla+15vxVOKI

Happen to be in the same market as poster @1tdt+15vxVOKI and can also attest it has been a train wreck since they put us on this new system of processing appliances. The lack of inventory is exasperating the software issues where our Genesis orders port into a Sterling order to theoretically transfer the appliance order from the originating store to the cross dock facility. Only problem is that when the inventory is either low or negative at the ADC/BDC facility the software will often break the order across multiple stores (often transferring to stores well outside our market and sometimes over 100 miles away) and the problems really start to escalate from there. Seldom ends well for the customer and the increasing number of p-ss-d off customers and canceled orders is staggering. Add to that apparently Order Replenishment is now working even shorter hours and with ever increasing hold times.

As for other non-appliance related inventory issues it is very noticeable throughout the store. We are filling numerous empty bays with plastic totes to try to make the out of stocks less noticeable. Running out of lawn mowers and we are just starting Summer. And certain sizes of lumber (like premium deck boards) are now projected to be out of stock till sometime in August. And yes even though we remain insanely busy they are cutting the part-timer hours at our store which often leaves us grossly understaffed for the volume of customers we are seeing, Many of the recent customer surveys and online reviews are starting to reflect the decrease in overall customer satisfaction. While the concept of trying to do more with less is not new, Lowe's has certainly taken it to new levels and our valued customers are starting to feel it.

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Post ID: @8qzh+15vxVOKI

Record sales here and stock is at an all-time high. I’ll take it.

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Post ID: @6otf+15vxVOKI

Yes record sales equals cuts. This is why you are a loader and nothing else.

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Post ID: @6fon+15vxVOKI

To 3uuo+15vxVOKI, And knowing all that from the article, and probably seeing stores not doing enough to keep employees&customers safe, the customers keep coming back-geeez!!!

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Post ID: @5duo+15vxVOKI

Heard from some customers that they read the article on Lowes that they made their sales taking advantage of coronvi, and not following state mandated occupancy.

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Post ID: @3uuo+15vxVOKI

I have to agree it does feel like Sears circa 2008

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Post ID: @3rjj+15vxVOKI

Slowing down in our California store. It started cutting hours 3 weeks ago, I and other seasonal workers were laid off 2 weeks ago. Before I left, a lot of inventory was severely depleted in lumber, oslg, ilg and electrical.

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Post ID: @2zsz+15vxVOKI

Provide actual example of layoffs and hours cut, include region. Certainly not the case in my area. Still record sales, and High season, don’t have enough workers.

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Post ID: @2zdg+15vxVOKI

Lowes is number one in appliance sale but with our current leadership I'm sure we can be number 2 or 3

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Post ID: @1nvv+15vxVOKI

Can't speak for every market but we have been experiencing abysmal appliance inventory issues since last November and it has never even remotely recovered. We are apparently also the largest ADC (3374)/XDT (3434) market in the country with over 60 stores delivering through one cross dock facility and it has been over 7 months of hell trying to get inventory. If you know anything about selling appliances than you know that both product selection and turn around time are highly critical to the average customer. It's pathetic when I can now usually get either a SOS Samsung or LG appliance faster than a stock/SOE item. Can't blame that on the global pandemic as the problems started months before any COVID industry slowdowns. My theory is that Lowe's was so focused on buying back stock that they failed to issue sufficient PO's and our competitors crushed us in Q4 2019 sales on account of it. The ADC lookup tool also bore out the simple fact that Lowe's was not issuing sufficient PO's to cover our appliance sales volume. The only reason Lowe's did well in Q1 was due to lack of competition due to the pandemic.

Many of the stock appliances that we sold back in November 2019 were not fulfilled till late February / early March 2020. We are already being told that many of the stock items that we sold during the May Memorial Day sale are not expected to be fulfilled till late July/mid August. Our month long 4th of July sale is going to be disastrous! The trifecta of: 3rd party delivery, Genesis to Sterling order routing issues plus abysmal inventory levels is leading to an apocalyptic free fall in appliance sales. I guarantee you that if the rest of the Lowe's in this country are experiencing anything even remotely close to what we have been experiencing that there is no way in Hades that we will remain the number one appliance retailer by years end. It's not rocket science folks, but if you expect to be a successful retailer you better have inventory to sell else your customers will go elsewhere. Period.

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Post ID: @1tdt+15vxVOKI

Carven Marvin”s ultimate goal is too have customers stocking shelves and ringing themselves up.

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Post ID: @1bgg+15vxVOKI

It always slows down after memorial day. The suppliers have been affected by covid 19 as well,factor this in. They are getting back on line we will level out in another 60 to 90 days.Rome was not built in a day. The company has done historic business so everybody relax.

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Post ID: @est+15vxVOKI

Sold all of my stock. It's going to be a blood bath. Feels more like Circuit City or Sears everyday.

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Post ID: @zoo+15vxVOKI

Here in Jersey we were k–ling sales then it just dropped off.

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Post ID: @tju+15vxVOKI

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