The new DM in our market came into the stores wearing a wig and secretly took photos of associates and the desk areas. This is the new culture the Turtle is bringing into our markets. You can’t make this stuff up. Ridiculous!
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I am glad I quit this B.S company.
I use my iPhone to look up items on Lowe’s.com for customers when I don’t have a Zebra. If I see someone taking photos from behind shrubs in the garden center, I might mistake him for a perv and throw a bag of manure on him.
This is true. I worked for hd. Regional managers would come in disguised like d–ggies and fire people on the spot. Sad this is happening at Lowe’s.
Re Masks, interesting, I’d guess 50% of employees don’t wear mask properly and that includes store mgmt. And record Covid cases in my area, yet nothing changes. And we do nothing to sanatize anything, yet other Stores have someone at entrance enforcing masks and Target is still sanitizing each cart. Even the Dollar Tree by me has a security guard at front door. I’m guessing profit margins much higher so plenty of money to try to do something, but NO!
We were told we would get fired if caught with mask down or off on the floor. Such a warm, inviting culture now.
Sounds like looking to cut heads across the board no make up for covid 19 bonuses. That they will write off in taxes. Walmart, lowes, Home Depot they all give $150 for let time or $300 for full time. Times that by thousands of employees. Big tax write off now cut hours and heads to have a bigger profit for Marv. The rich restricts and controls the little guy as usual.
Sounds like he doesn’t trust you guys
In the "old" days Lowe's use to employ secret shoppers to check on our customer interactions. Now they rely on customer surveys which they can get for free. They are also monitoring our performance by tracking our sales metrics, close rates, etc via our own software. You need to assume that you are being watched/monitored even when no one is even physically present. Always thought it was total BS when the SM would get a "heads-up" that they were potentially being walked by the higher ups. Typically resulted in a bunch of associates staying late the night before doing a deep zoning and making the store look like it rarely ever does for our normal paying customers. If they really want to see what the stores actually look like then come in unannounced. Chances are they wouldn't find ANY of our senior salaried SM or ASM's out on the floor and sparse department coverage.