I currently work at a store in the Atlantic Division in Virginia. The store is exceeding sales every day. Corporate has cut hours in every department. No one is allowed to work past their scheduled hours, no extra shifts and definitely no overtime. Will someone please explain to me why this is a good idea before the Holiday season.
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I’ve heard it asked by execs “why is business down with our most loyal, least price sensitive customers?” I’ll posit a couple of thoughts: a) Meier is still demonstrably cleaning carts, providing masks at entrances, and ensuring hand sanitizer is within reach throughout the store ... Kroger provides a sloppy, half empty do-it-yourself cleaning station, b) sale prices seem to be a thing of the past, and fuel means nothing when no one is driving, no value proposition, c) competition in aisles with Click list carts...maddening (cart on one side, picker blocking the other, D) out of stocks (when other stores aren’t...), d) FET and 1+1.5 at front end. Lines are too long to wait for a cashier, and SCO too small to handle a basket full of items. Lose-lose when checking out, e) quality and taste of Private Selection products just not there...why pay a premium to try to be organic when you lose on taste and quality? E) prices seem to have jumped dramatically throughout the store...$15 for a stack of paper plates? F) selection is down, thanks to Starbucks, growler bars, seating areas in deli, and cheese shops...not a good trade off, methinks.. I could give more...yawn...
I want to reply to the company giving salaried employees a 200% bonus. It was not by the goodness of their hearts. They had the cash now. And would have paid higher bonuses, if they ran the original budget. Now their liability next year is lower. In the end the employees that benefited, now have a higher tax bill.
Kroger doesn't care about employees anymore. I remember dave dillion telling me. He worried about all the employees jobs every day.
Kroger just wants to s— as much cash as they can. So they can repurchase stock. Making it go up. Then they can vote themselves another 21% raise. That is why they will continue to cut labor. Driving customers to the competition. They don't care. I will just ask you when was the last time you got a 21% raise?
It’s a bad strategy. We are going into the 3rd wave & flu season. Other retailers are bulking up hiring and Kroger cuts cuts cuts. First, they cut ASM jobs last year, then district staff jobs this year, now cutting hours & IT jobs. Stores needs more bodies including management. Kroger is going to be one of the few retailers running skeleton crews while everyone is bulking up and preparing for the worst (sick employees). The pandemic is showing us the great companies to work which are those that have committed to an increase in pay, and hiring additional help. Unfortunately, Kroger’s strategy is not great. Maybe instead of paying out 200 percent bonuses, pay out 100 percent and get us some help.
Yes. I can. It doesn't. Short term management. They love elms. All they need to do is delete tasks and adjust the tonnage down. I get 40 less hours to run my department than last year and i am up 15%. When you ask they say your tonnage is down. My store is down 300 hours. They still walk stores like the good old days. Kroger continues to think "nobody can beat us". There is no innovation. Just follow the leader. Sad.