It is clear they do not want customers which does not fall under the top 2000. They even stopped with Ingram Micro who especially supported the SMB/Midmarket customers. Had answers within few hours and still waiting now for a week on an answer since Ingram Micro stopped. If you do not belong to the top end customer / reseller you should look for alternatives and move away from Symantec like the employees who could stay are also doing.
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