The hardest part for me is when I see Anthem finding money to finance all kinds of random nonsense, and on the other hand they make savings by laying off loyal and hard-working employees. Someone here has already mentioned that practice which I don’t understand at all? No good employees - no company. How is it possible that everything is more important to them than their employees?
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They don't value their customers. Why would they value employees?
There really has been a huge decline and I feel like it's that management more and more wish they were working at Coca-Cola or Apple or Nike so the could have a product rather than the boring work of crunching numbers and running a company efficiently...
100% spot on. Millions going to pointless messages, good employees being shown the door who add tremendous value, being replaced by drone vp's from UHC. No one knows what's going on under the CMO's group. People are moved to different teams with no direction, new people added who don't know the business good people let go, and yet leadership takes home millions. Disgusting.
@2pni+19LckiyY - Preach it! Couldn't agree more.
Gail and her feel-good aspirational verbiage does nothing to advance the company in any meaningful way. "Improving the health of humanity" - seriously? That's what she provides for her massive compensation?
Given the reputation of our entire industry, as well as our company, how about aiming for: "let's be the American health insurance company that does it's job well, that doesn't s—, and that whose members don't hate with a passion." That, alone, would make us #1 by a wide margin. Focus on the core business concepts, and executing those to a high degree. All this "trusted partner," "improving lives" and "health of humanity" BS doesn't accomplish anything tangible. The fact that money is being tossed down this feel-good hole magnifies the problem. As a result, we cut American's jobs in favor of low-quality outsourced replacements, to pay for...empty feel-good programs? Disgusting.
It's not just "money", it's tens of millions of dollars being spent on feel good nonsense that doesn't help the company grow at all. In the end, very few care. You get a nice photo op and headline for a day, but when it comes down to it, our clients and their members are making their insurance choices based upon cost and product. Design a better product and price it fairly and you will gain both. Being the "best company" for women, minorities, or whatever slice of humanity that you want to be recognized for, and funding all of these "social" programs is all well and good, but it does nothing for our members or clients and in the end is just what I said, a 1 day photo op and headline that is forgotten just as quickly. Get back to trying to be the best health insurance company around. THAT is our real job. Get that back in focus.