Well I won't name names because that will result in the post being yanked... but essentially the heads of technology within Collins have made the decision to yank IT support at most of the plants. Yet, have failed at implementing any sort of realistic approach.
It was a HUGE mistake for Collins to outsource IT in the first place. Then instead of hiring those contractors that had proven their worth, Collins just pulled the plug on the contract period. Some sites have another contractor thrown in the mix, with no actual orientation or preparation in terms of how the network is setup.
There are soo many issues with the way Collins is handling their IT, this post could go on and on into a 3 page dissertation. It's almost like they are setting the plants up to fail purposely. The whole concept of shared network accounts being limited to certain computers, and then their failure to update the accounts when requested. The USB exemptions being as limiting as they are, the proxy not allowing basic email such as hotmail or gmail but the network is overloaded and lagging with employees on FACEBOOK. The failure of department managers to stay on top of computer refreshes, causing Collins to hemorrhage money leasing outdated machines. Very few sites with an actual INTERNAL IT person who can activate / deactivate accounts on the network, instead allowing contractors only a limited view through the ARS system and no real ability to make changes... the list goes on and on of stupidity within Collins IT... specialized software packages with no one really overseeing it's implementation or engineers to stay on top of it.
Ace personnel running around doing whatever in the name of 'continuous improvement' without actually consulting with the departments and managers their changes will affect. 10 Brand new computers installed along hallway walls at the lease price of approximately 150 dollars per machine per month with the sole purpose of running Auto Time
I mean, this stuff is so absurd it's beyond just making up fiction.
By the way, it's not all that hard to work around the USB exemption nonsense for those of us that are truly computer savvy. What exactly is Collins IT attempting to accomplish other then to be a counter effective force for the company?