I was talking to a friend of mine at Corporate and he told me that the Help Desk phone lines are absolutely swamped. Computer problems aren't getting fixed in anything close to a timely manner because some nimrod high up in the Collins Desktop support department decided to start pulling the plug on on site support. Doing computer support remotely often doesn't work!! DUH. I bet this is the same decision maker responsible for the computers running slow slow company wide because Collins is too cheap to spend 30 dollars on better hard drives (and instead cost hundreds of hours of lost productivity while we wait for the computers to reboot following an update).
I would love for the stock holders to get wind of this stupidity