Late reply, but it was mostly advertising and circulation finance (order to cash), and heavily began on the GateHouse side. Pretty much all of the FRC was wiped out (50-65) save for a few managers and leads left to manage the BPO. Any legacy GH properties in the field who weren’t a part of the FRC had their positions that performed FRC functions eliminated as well (around 50-75 positions). The CCC in Springfield, Mo (legacy Gannett advertising credit and collections) has gone / will be going (around 50), the ABG (adv billing group, legacy Gannett statements, adjustments, accounts, and cash posting - 40ish), the GateHouse CRC (circulation processing - -50ish) and field folks that did what the center did (?) are also slated to go.
It’s been a disaster. Retention bonuses couldn’t keep people from going out and getting new jobs as soon as they could once it was announced and no replacing was allowed. The original center in India messed things up so badly during the shadow period that they had to move operations to Manila, I believe and start training fresh. They wiped out a ton of legacy GateHouse finance and systems management without any notice once they thought they understood the extent of their jobs in order to nestle it under the Tallahassee team.
And everyone kept saying there’s a reason GateHouse is a mess. It’s a tangled beast that’s just been in aggressive acquisition mode for 5ish years. We need to untangle it into a little package with a bow on it, then lift and shift. But the new CFO brought in an “outsourcing pro” senior VP who he worked with before and she said it could be done and within a month of her starting and with less than a month before Christmas we had to tell our staff they would all lose their job in the next 18 months. All while not being allowed to tell them we weren’t losing ours or we risked losing ours. Lo and behold I got axed the same week as them since my usefulness had come to an end despite being told of all the things they had planned for me.
Everyone I talked to as well as myself, came out on top. We took time off we hadn’t been able to take for years, have a work life balance again, and found jobs better than we had there. The thing about the newspaper industry that people don’t always realize is that you begin to feel like you’re “blessed” to still work there when you survive so many layoffs. Especially with no college degree. It becomes a sense of self-worth to survive another round, even if it means absorbing another persons job, and you start to feel like you’re not going to do better so you never look. And then when you do, it becomes a whole new world of opportunity and other employers are impressed at all you juggled as a single person.