Customer service, appraisals, IT, now med summaries to make it easier to put in colossus. How long until they decide 1 person can handle 500 claims because someone else does half the job? Next round of layoffs after this rolls out.
I worked an auto claim today that Pune had been working the medical portion of a claim. The insured passed away due to the accident. If Allstate let's them work that they will let them work anything.