Thread regarding JCPenney layoffs

How customer oriented is your store?

If JCP truly wanted to show more focus on the customer don’t you think we’d have the payroll hours to show for it? The level of customer service has declined drastically and our customers are looking at other avenues to shop. In my opinion there is nothing more important than repeat business and we are sorely lacking in that department.

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Post ID: @OP+1cbrvBt2

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The one I worked at is credit and “management” oriented.

Post ID: @2gta+1cbrvBt2

Not customer oriented at all and have to ask the customer to sign up for the JCPenney card. And the supervisor monitors that we always ask.

Post ID: @eim+1cbrvBt2

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