Global Business Services (GBS), the delivery arm of operational shared services and financial shared services for the Americas staffing businesses, KellyOCG’s global businesses, and many of the other shared services that support Kelly’s operations.
GBS functions moving into the BUs, Mexico and they have hired TCS to outsource functions of Corporate IT.
2019: The Executives sold the corporate HQ building and campus property
2020: The Executives reorganized for the umpteenth time, flattened the enterprise with the creation of BUs; they dismantled both the national account and global account management organizations and moved the account management function into the BUs
2021: Q1 - The Executives decentralized Shared Services screening and onboarding and dumped both functions in the BUs; Now in Q4 they are decentralizing GBS and broader corporate functions like PSO/Implementation and IT and moving all the work into the BUs and outsourcing.
The Executives have ruined another Christmas for the employees. The chaos and toxicity continues. All signs are pointing to a sale of Kelly or specific BUs in 2022.