Anyone heard anything about this? Heard it was to align the existing reps to the new hiring rates for off street talent. Can we talk about other areas of the company that are getting paid less than this? Huge mistake.
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I came here to post this. Just heard this while in a meeting. Hiring people off the street with zero experience or knowledge, at higher rates than current salaries of employees with 3+ years that have been promoted and jumped ship to other areas of the company because who wants to be stuck on the phones being miserable in a dead-end area with no growth. No growth because Sups are either checked out or swamped with also being on the phone lines.
How the he-l does a phone rep start at making 18 an hour when people in client contact positions are being hired in or promoted up within the company at less? And that phone team and all of it’s managers are a complete circus sideshow. All ran by Leighann the ringleader cracking a whip.
Dst must be so in agony to pay $18 per hour. I think all the people resigning to work at mcdonalds for more pay must decimating dst. I bet they never imagined an outside force would make them pay more. This is funny for employees, but a nightmare for dst
I remember when Mutual Fund Client service reps were hired for $13,000 per year as exempt employees. Lots of overtime and on call duty. Hours each year at night spent entertaining the clients when they came to Kansas City. Plus paying $60 per month to park in Deramus parking lot that DST owned. And don't forget the mandatory 1 to 2% you HAD to donate to the United Way (which was prosecuted for executive embezzelment). Bet their real rate of pay was $4.00 per hour.
This can’t be true.
This is 100% accurate. CSRs that were making less than 18 an hour got notification recently that they would be getting bumped up, not sure if that is the exact reasoning behind it though. Regardless of the reason, imagine being an associate in another area with far more tenure that has far larger responsibilities and visibility, making less than this. Time to get out.