Thread regarding PNC layoffs

PNC Service: No Tellers at Branches anymore

Last year everytime I went to my local branch I was met with bank staff that very aggressively tried to sell products and services. They tried to pry personal oinformation from me, sell mortages and other services to a point it was annoying. Now I noticed most branches have no staff and have gone completely automated. They went through a complete 180 degree change from being annoying to not being able to walk into a bank and speak with a manager or teller. Does anyone know what is going on here with PNC? Thinking about switching banks?

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