Thread regarding Ricoh layoffs

Is this dead?

Nothing but crickets in here lately. What's the latest from the front lines of Ricoh? Any new news about the much talked about transformation of the company from last year?

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| 2086 views | | 5 replies (last )
Post ID: @OP+1dmZPcbW

5 replies (most recent on top)

When you get rid of commercial sales force and only concentrate on large accounts this is the end result.
Not enough work in small geographic areas to justify techs.
Dealer non compete agreements dictate policy not customer needs.
Ricoh has become jack of all trades master of non trying to defirseify techs are now wearing to many hats..

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Post ID: @bcfe+1dmZPcbW

We have lost so many techs in the last while, I am wondering the effect on the customer's response time, uptime and reliability.

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Post ID: @asbc+1dmZPcbW

I guess with supply chain issues happening globally, the need for technicians are diminishing. With device count growth and click charges decreasing, those numbers will even be less.

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Post ID: @4pox+1dmZPcbW

I do not think they really know what they are doing. It seems they barely have any technicians working anymore and Service has diminished which was always their strong suit.

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Post ID: @3qbt+1dmZPcbW

I thought the crickets got “packaged” out? Always a great look when the head of “Sustainability” says…Nope!
https://www.eco-business.com/news/ricoh-sustainability-manager-wong-yee-thing-joins-accenture/

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Post ID: @1cvc+1dmZPcbW

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