Thread regarding DST Systems layoffs

Are DST offices closing due to the spreading "illness"?

How is DST handling the illness? It will mean a huge loss of staffing. How will customer service levels be upheld?

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Post ID: @OP+1eEkTo43

5 replies (most recent on top)

We haven't been in the office for almost 2 years. If DST people (in KC?) are having to go into office then it is probably your management team, not SS&C's fault. Mr. Stone is not forcing people into offices.

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Post ID: @3mye+1eEkTo43

Stone and his henchmen do not care employees or customers, so they won't close anything.

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Post ID: @1noo+1eEkTo43

My parents taught me to respect people and live by the golden rule. Dst Systems doesn't abide by the golden rule. Sad but true. But true.

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Post ID: @zcu+1eEkTo43

Dudes, when I worked there years ago my area's nightly processing never was completely finished. Each AM we came in and filled out a sheet on what DIDNT RUN or COMPLETE and gave it to the clients. Yes abends, space issues, restarts, nested loops, all kept processing from being done. It was a joke! The huge Amdahl's, the many disc drives ALL A JOKE. WINCHESTER WAS A JOKE. TELECOM WAS A JOKE. DST was a joke. I threw away all my documentation and work related notes in my cube and then gave 1 weeks notice. Plus I was doing the work of 3 people. What a joke!

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Post ID: @onx+1eEkTo43

Ha. Customer service levels are already tanked nearly across the board. Covid or not. 1-2 hour hold times on some clients, processing that requires adjusts 15% of the time on clients, items being held in AWD beyond standard. Managers being put in front line positions to attempt meeting service levels and it ending in chaos because they are not properly trained nor are they able to properly train new onboards. Whether or not in-office is expected, the company is sh-t.

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Post ID: @vth+1eEkTo43

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