Thread regarding Ricoh layoffs

Another K/M steal due to poor support.

Existing Ricoh customer in PA just signed for a new Konica Minolta solution. Reason for the move, poor customer support at Ricoh.

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| 1782 views | | 4 replies (last )
Post ID: @OP+1eojamLw

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Konica and Minolta have been stealing Ricoh, Lanier; and IKON customers (since 1997 when IKON finished merging a lot of smaller dealers) for over 20 years now. All the Japanese manufacturers were eating Xerox's lunch since the late 1970s...

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Post ID: @12kyo+1eojamLw

Getting to the point where any ricoh win warrants a “Holistic” PR News fluff piece…
https://www.piworld.com/article/polaris-direct-delives-superior-image-quality-ricoh-solutions/

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Post ID: @1own+1eojamLw

Oh well… If customer did n’t like support on ricoh printers maybe they’d like to roll the dice on ricoh supporting their IT infrastructure?

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Post ID: @hfr+1eojamLw

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