Price’s Law says that 50% of work at a company is done by a small number of people. Specifically, it says that 50% of work is done by the square root of the number of employees.
There’s no need to break out the middle school math book to understand this. If a company has ten employees, three of them will do 50% of the work and the other seven will do the rest.
If there are 100 employees, only 10 will account for 50% of the work. And if there are 10,000, only 100 will do half. That leaves 9,900 people doing the rest.
Can Businesses Keep Their Stars?
As companies grow, it can become harder to identify who the most productive employees are. The entrepreneur who hired and worked alongside them may come to rely more on professional managers.
Other issues spring from the fact that key employees may be creative, “outside the box” thinkers. They may be difficult for others to work with, and their innovative ideas may be hard to evaluate.
When a company faces a setback, key employees are likely to be the first to leave. Other employers, especially those making smart use of social media to identify talent, will be glad to offer them jobs.
Hiring companies can be expected to offer stock options that are more valuable than what the employees have at their current, faltering company.
Losing 100 employees may not seem like much in a company with 10,000, but the consequences can be catastrophic if these key people can’t be replaced.
The impact of Price’s Law can be brutal in companies that are prone to fast-changing technology or fashion.
The very survival of such businesses may depend on the work done by a handful of people who can’t be replaced. Owners must do what they can to identify them and keep them happy.