How many times do we need to explain to management that we're overwhelmed with work because we're understaffed? We're being ignored over and over again and we keep losing more people because they can't take the workload anymore. At some point, we won't be able to make up for all the people who're leaving, and then what?
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I left the company last year ago after being there for more than 10 years due to the amount of work I was expected to do. I was pulling 60-70 hour weeks and my manager was constantly expecting me to do more. What did I get for going above and beyond? I was given an “on target” performance review. It was unbearable. Leaving was the best decision I have ever made. Leadership is toxic, new senior leadership refuses to listen to what the employees have to say. I’m not sure why they even ask at this point. Everyone wanted to turn a blind eye to the obvious… bad decisions were made about key people in key positions. I walked out the door and landed a full time remote job with a 35% pay increase. The titanic is sinking. Leadership doesn’t care. Get out while you can.
Can we stop with the difference maker tag please
The heavier workload is due to the mass exodus of associates since 2020 due to retirements and resignations. The company hasn't been that quick to replace people either. Not sure how much longer associates can withstand this.
The IT area CTS for sure is one of them. You will see 1 of the cloud Engineers leave soon. There’s only really one guy holding that department down.
Curious which departments people think are the most overworked/in need of staff?
Career Framework was a useless exercise that took 18 months to execute with zero value. Let’s face it FOLKS, there is no career advancement. Too many people not pulling their weight forcing others to be overworked and a stressed mess. Leadership had turned a blind eye - that’s how we roll FOLKS.
What is success at this company? HR makes a great push for people to define stretch goals, but so what? We only got a 2% merit increase so the difference between good and great doesn’t show in the paycheck. CareFirst gives great lip service to providing to the community and it lives up to that measure.
But the company truly needs to look inward at its workforce and reward them adequately. We are tired of getting the executive emails about amazing accomplishments when it doesn’t transform to wages that support our families. It does not take much to see if the company’s HR practices continue, the turnover and attrition will as well. People are honestly tired of being patronized and overworked along with force fed a generally meaningless review and career framework process.