Provider and Member Web Portals are a joke! all around it is a big joke, members, providers, brokers, vendors, all are suffering, except the management with high salaries & bonus, and shares, all is going down hill around here, I am a broker, and they have not paid my commissions for about 3 months! no money to pay my bills and nobody cares!
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Are you talking about the staff who run them? Shouldn't those already be SS since it is IT? I would love to actually have access to those portals to see what the members see are and trying to tell us.