My Macys store is a mess every day. Put away racks are always way out of control. Often mounds of stuff piles up on the wrap desks. New stock from the truck doesn’t make it onto the floor in a timely manner and when it does it’s sloppy. Stockrooms are generally a mess, often clogged with junk and old fixtures. Freight elevator and dock are always congested. The store is dirty esp the carpets and bathrooms. Sales floor coverage is very ,very limited. Displays aren’t maintained. Sales managers are not trained or leaders. Store manager is not experienced or a leader. Management team is always taking time off as if they can’t wait to not be there. Feels like they are all there for a paycheck only. What a sad, demotivating place. I think Macys survives because of lack of competition and the low , low , low expectation of customers. Regional management and those above are clueless or realize they can make no impact on the store experience and are only trying to collect a good paycheck. Macys is a company with no leadership, no innovation, no talent, no accountability, no genuine investment in it’s people, no sincere commitment to the customer experience. This translates to no respect for the employees. Again ,lack of competition must be what keeps them going. Anyone bright, smart, talented, experienced should look elsewhere for a job and career. This also explains all the mediocre people they end up hiring.
4 replies (most recent on top)
@OP+1h83plwk Why don’t you quit? Could it be your work ethic is as bad as you claim Macys is? You would be hilarious if you weren’t so pitiful
Because you work at Macy out of the goodness of your heart? Of course they work there for a paycheck as do you last I checked. What a ridiculous statement to make. Did I miss something or are you some sort of Macy’s volunteer? Get a grip.
I used to work for and shop at Macy’s…. Now I work somewhere else and shop at Dillards. I don’t do very well with finding clothes (I didn’t work on the retail side of stuff) and have to rely on sales people to help me find clothes that work. To say Macy’s is too understaffed for that anymore is an understatement. When I step into Dillards there are plenty of employees ready to help me. Macy’s is too far gone to recover.
We don’t have enough people. We have the same situation with the put away racks. We had like 150 rods in RTW alone forget about other departments.