Thread regarding State Farm Insurance layoffs

It will be worse: what are the arguments?

There is a lot of truth in the posts I read here, but some also exaggerate a bit. Those who think things will get worse here usually give no argument as to why they think so. What are your arguments?

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Post ID: @OP+1h9r8j37

16 replies (most recent on top)

Why do I think it's going to get worse? State Farm has played their cards. They agree with indoctrinating K thru 3rd grade into things that should be left up to their parents. They do the exact same things with their employees. That speaks volumes. With policies like that, it is a failure. They want us to hate each other and live off chaos.

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Post ID: @4ynn+1h9r8j37

She is a COO at a stock tech company. IT and claims is in for a world of hurt.

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Post ID: @3jry+1h9r8j37

Next CEO will be a jerk Director in Operations or Digital. Actor and unintelligent tools

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Post ID: @3ozs+1h9r8j37

Sadly, I think 1tp is more right than wrong. I don't think weve seen anything yet, and I do believe whoever replaces MT will make him look like a saint by comparison. This would also explain the curious lack of care/consideration towards the turnover issue, and why they keep using expensive temp workers to remedy, while also forcing their rockstars to work whatever department needs help, causing high turnover of the more expensive (and valuable) employees.

They know the collapse is coming, many others are seeing it now too that its on the horizon.

We will look back in 5 years and wish we could go back to point systems and random location closures and layoffs.

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Post ID: @3sef+1h9r8j37

We can all agree being in claims especially as an adjuster is a high stress job and self company admitted is the hardest job in the company. If you agree which most should who have been around, know that in the top five reasons for illicit d r u g abuse is stress. Therefore IMO the more d r u g abuse, the more: mental illness, chaos, inability to effectively communicate, poor work ethic, shortened life span. Combine this together, it will not get any better until there is a serious intervention within.

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Post ID: @2hjd+1h9r8j37

Nothing but dregs left in claims. Rest of the Company ok. Exactly why claims will soon be offshored.

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Post ID: @2mtw+1h9r8j37

No quality empmoyee is going to stay at SF...ergo SF gets the dregs. HaHa!

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Post ID: @2xht+1h9r8j37

Yesterday one of MLTs illigits was at corporate headquarters cafeteris for lunch. Child was walking around asking everyone if they were his farher. Sad really...

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Post ID: @2bkp+1h9r8j37

@2qro-and we all know how you got monkey pox-you bad monkey🙊

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Post ID: @2wjp+1h9r8j37

Automating claims and legal process is the biggest scam of the history and country. Good luck employees and policy holders. It's bad now. Just wait. Systematic and procedural deceit calling it service and procurement and automation. At everyone's expense.

Wackos lead insurance. Troll are just sucked into the hype acting like technocrats and a huge part of the PR problem.

Creepy Industry

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Post ID: @2qro+1h9r8j37

Oooh is everyone scared yet. We are all doomed.💀☠️

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Post ID: @1hqd+1h9r8j37

Here is why it is going to get worse, a lot worse!
After all the new hires/leaders are placed (replacements)-1st Qtr-2023 they are going to start layoffs. Yes actual layoffs! Everyone knows their previous schemes/lies so this time it will be layoffs. It will include para-professionals, TMs, SMs, and CM/DMs...again! Especially those around 55. They didn't spend millions on Korn Ferry for nothing. We will be in a deep recession and growth will fall off the cliff with high inflation as people are not buying new cars, new homes, and can't afford their insurance. All this growth is fake as he bought the business- MT made his $100+ mill, fleeced claims, and is high stepping out the door, laughing all the way to his secretaries house! His replacement will be worse and will make a big splash!
U/W will finally realize their days are numbered, all hiring will stop in U/W-layoffs coming. In 2024 we are finally going to get the pension freeze and buy-out. If you have not noticed the last change is designed to get people to leave early and save SF money...anticipation on the U/W purge. They have made changes to the pension for the last couple of years and that is not going stop. MT even said in his 100th year email....more hard decisions/times to come.
With a recession their tune will change, and they will keep whipping the horses harder!!! Our combined ratio is starting to go back through the roof (118%) if we even approach normal staffing levels so basically everything MT did over the last 8-9 years is a complete scam and farce! In 2025-26 our new CEO will purge the agency workforce as U/W is basically automated and the CCC starts handling all those duties and HighRoad will be in full swing! You haven't seen anything yet.....I think most folks have no idea what is coming...

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Post ID: @1tpi+1h9r8j37

Because of State Farms work force. SF was built on caring claim handlers working in a family environment. They changed that in 2015 (maybe before) and moved to a metric based, six sigma, cost reduction work environment.

Since that change high quality workers have been fleeing to the point I would argue the old state farm is completely dead.

The new company is pushing quality workers out the door, while removing any hiring standards to replace those people.

Claims is filling up with, and condensing, with mediocre and below workers due to the rock stars moving on.

The result of this is that most departments are in a permanent state of chaos, with more and more work being offloaded onto the few competent people holding it all together until their back breaks and they leave.

There is ZERO retention efforts at State Farm, other than offensively cheap email back pats saying they care. In fact, instead of retaining good workers, we push them out the door and then give them a thumbs up and "we understand" when they put their resignation in.

So, when people say things are and will get worse, that is due to the caliber of employee that SF is hiring and retaining. It will soon be like the upper/middle management levels where its nothing but incompetent people protecting their own jobs and bonuses at the expense of the claims employee, which hurts our customer.

Hope this answers your question

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Post ID: @1mgv+1h9r8j37

Here's one for you. Agency goes to their big paid for pat on the back tell everyone how great we are gatherings. While at the gathering the company pays for a generous LGBTQ party while some in operations dont even make the cost of living. Now that's inclusion for you. I wouldn't put with that nonsense.

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Post ID: @1qsa+1h9r8j37

OP obviously is in a sheltered area and not in claims or underwriting
Congrats

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Post ID: @1vqt+1h9r8j37

Look at the history of operations over the past 20+ years and the changes implemented. IMO the better question would be: Have you seen any good changes for the associates?

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Post ID: @cvm+1h9r8j37

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