We finally got the news in Auto Underwriting we only have to come into the office 1-2 days a month effective July! My sister works over in claims and they are still forcing them into the office a week a month and everyone keeps getting COVID! Id--ts... Claims leadership honestly must have the most useless leaders and just honestly don't give a sh-t if people fall over dead....... Underwriting sucks most days too but not as bad as claims. I will be at home not sitting next to an id--t coughing all day that smells like weed or forgot to take a shower!
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You guys are still playing Covid? lol
Now they’re forcing CAs to call in during in office weeks when the Covid policy clearly says if you feel well enough to work from home work. Then they call HR and they tell you it’s up to the department. Something needs to be done.
Hub employee here & what the original poster said is true in my building with people coughing & not social distancing! It is like 2019 all over again I recentally did my time in the office and felt like garbage a few days later! Thanks for not washing your hands people!!(sarcasm) More wfh please!!!
It is not an argument or an opinion or a wish. It is the statue. Very straight forward .
Remember Fair Claims Practices? They went out the wall long ago. So just hang onto that licensing argument. It will go out the wall too! Money buys politicians.
@3tdq that sounds wonderful. India is beautiful this time of year. Do you know the Rupee to Dollar conversion?
@2msq-Brownie you are in for a big surprise. To the person that posted that claims cannot be outsourced to foreign countries because of licensing and state regulations that is simply not true. Allstate already has FNOL, PD, And Subrogation in Pune India. What U.S. states require is the company outsourcing must be a U.S. domiciled , domestic company like SF or AL and must maintain “some” local (US.) adjusters. Corporate law is working through what exactly that means on a state by state basis-is it a number, a type(can a local BI adjuster satisfy the requirement for PD?} This staff work needs to be finished before new CEO announcement. The new CEO is from a stock company.
@2msq-boy are you going to be surprised. For the person that said claims jobs cannot be licensed outside the U.S. What we have learned is that EVERY state will accept foreign adjusters as long as the Company (SF) is a domestic insurer and continues to have a “limited” number of adjusters locally. Legal is working through what “limited” means on a state by state basis. Again, Allstate is already doing this. The new CEO is very familiar with non U.S. operations…..
Lots of mo--ns on here. I’ve been around for decades now in claims, underwriting and agency. Some of it was good, other bits not so much. My time is near its end. But State Farm is going to be just fine. The CEO and board have the job of protecting the enterprise and serving the customer. Not protecting your individual position. Or mine. Period. End of story.
Nobody is confused. You simply don’t make much sense.
Nobody mentioned writing business in India. You are fool if you think SF is simply going to set up call centers in foreign countries like an insurance company beholden to stock investors.
There is a reason SF pivoted to hubs rather than having operations all over the country. It’s easier and more cost effective to centralize things. Moving to a foreign country means training people who barely speak English and so forth. It’s not cost effective for a mutual company. So, again, claims isn’t going anywhere.
Claims will always have jobs in some capacity as long as people deal with property damage. Underwriting on the other hand…not so much. They literally sit at a desk all day reviewing apps, necho request, and talking to the agent’s office. As soon as SF figures out how to go this job effectively without the middle man (I.e., underwriters) it’s a wrap. Policy center is first base.
Next, the average SF customer isn’t following the CEO’s salary or bonuses. This is a gripe for those of you on this board…not folks in the real world. As long as claims get paid appropriately and people feel they are treated fairly most could give a hoot what the CEO makes. Get real and think about some of the nonsense you spew.
@2txj probably but due to technology and process mgmt, a lot can.
Do to state regulations and licensing requirements claims is one of the few jobs that can’t be outsourced to other countries.
Next CEO is coming from a stock company. Claims to India is inevitable. It is why there is a lot of high level research underway.
2xaz-I am guessing you have never spoken with Bob at Allstate have you ? Claims isn’t going to India, they can barely handle subrogation demands.
I don't see why so many people are getting upset about a 24 million bonus. Everyone got Mrs. Fields cookies.
@2csj-you are confused. The Canadian Company actually wrote business in Canadian Providences.. The India operation will simply service US business, not write international business. SF has learned a lot thanks to Allstate successfully executing this model. Agents will not perform underwriting service, AI will. Agents will focus on sales with an absolute minimum on service (unlike today.) Independent work quality is similar to employee quality (varies based on the person) but is cheaper in the long run because no benefits. Other than being wrong on every point-heck of a job Brownie.
@2xar. That Mutual Company structure and strong finances are allowing SF to take small to moderate rate increases while out largest competitors take huge ones. Which is exactly how the Mutual structure is supposed to help customers.
@2jhq…..1. They don’t care. CEO’s make ridiculous money buy people know that. 2. Let’s assume a few of them do care. Where are they going to go to find an insurance company without a highly paid CEO?
The Board wants SF to look and act like a Stock Company while taking advantage of Mutual Company structure.
Answers to customers? Explain 24 million dollar bonus at customer expense?
Allstate trades on the stock exchange…SF does not. That’s the difference between the two. One answers to investors while the other answers to customers.
SF isn’t going to send claims to India. We couldn’t even handle our Canadian arm. SF is not an international company and it’s obvious people want to keep it that way.
If anything they will continue hiring independents in the place of staffers only to the extent they can’t find people willing to take certain jobs. When jobs dry up across the board this will be a non-issue because management is realizing independents only create double work as their work is usually mediocre at best. Claims will be fine.
Underwriting is on the line. Agents can do the functions of underwriting themselves. Policy center was the writing on the wall.
So, while this individual brags about working from home he/she will be crying when the furlough notice comes down the pipe. It’s not a matter of if it happens. It’s a matter of when it happens.
@1jkn. Proximity is subject to change. Hint: INDEPENDENTS.
The majority of claims will be outsourced to India. Allstate has executed this well. Massive expense savings and according to analyst calls Allstate feels good about the indemnity payout.
Seriously? Proximity has to meet with people everyday and we never think about Covid. Stewardship is a bunch of independent adjusters. Are there actually any State Farm people in Stewardship.
The real haha is coming dear. I doubt underwriting will have a job to work from home or otherwise in another 5 years.
If you can’t see the writing on the wall I don’t know what to tell you. Underwriting is completely expendable….claims, not so much though they did try and now are correcting that mistake.
@nub. Maybe. Unless you are still quarantining and never going anywhere except work, you have no idea where you contracted it.
I got covid from another handier last month in our week in office in claims , bad times. I just don’t get what being in the office is adding.