Been with the company about 13 months, and I have no words for the technology. Shell execution, path not found, drives disappearing, restart/shut down, force close, “wait for response”, Global Protect disconnects, blue screen death, loss of data on cheat cheats, waiting hours for help desk to answer… when I spend an hour to 2 hours+ a day just waiting for systems to load properly it’s no wonder we are constantly hiring. And when training you basically have to learn hieroglyphics to understand the prehistoric systems. And only 60% of the time do the training materials add up to get you on par with where you need to be. And don’t even start about mutual fund specifics, thrown to the wolves and learn from your errors is how you learn what the client wants me. Training is garbage, leadership is garbage, technology is garbage. Already looking elsewhere just over a year in.
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I had a red headed female manager that handed difficult programming assignments to the least qualified programmers. She wanted them to get disgruntled and leave. But they stayed, and they messed up the programming assignments and as a result the data in the database was wrong. Over and over again she gave the same annual work requests to merge data to the same unqualified programmer and he ruined the clients data. Why didnt she just give easy assignments to the untalented programmers and hard assignments to the genius programmers? Because she was playing favorites. She should have been fired for it and her drinking!
I remember when DST was on Assembler and the VMS/SP operating system. Each day we would call clients to tell them what part of nightly processing was not done, due to slow system or not enough storage. Yes programs blew up and abended due to programmers not allocating enough storage. It was like a 3rd world county computer system. So I left!
DST technically exists no more. People in the KC area will have no idea what DST means other than 'daylight savings time". All the code will be gone and re-written. Thousands of years of work hours by thousands of people will leave no trace anywhere in world, excpet maybe a few microfiche files. I am glad I went into construction design. I can drive my family around town and they will be able to view the buildings I helped design for many years to come, possibly hundreds of years to come. DST...well it means nothing now
In 2007 the Nasdaq index was at 2,300. Recently, a few months ago it was at 16,000.
The fact DST could not survive during this historic financial goldmine of a bo-m is testiment to the "tom's" malfeasance and ignorance. DST should be a world leader like Citi. A household name. But the Toms had to sell the company, yes sell DST.
Doing anything, especially tax reporting "off the system" on a typewriter, by hand, violates laws concerning generally accepted accounting rules and regulations set by FINRA and the SEC. DST should have been fined and censored!
HaHaHa great story!
Dumpster technology and programs? What about running tax reporting without any software - doing it on a IBM selectric typewriter? I worked in client services, in the late 1980's, which required at least a 4 year degree. So I expected and welcomed meaningful work at DST. But when a cheap client didn't order enough tax forms one year, and was thus going to be late getting them out, as re-ordering from Comet Industries (Di-k Stuckey) took forever - my innovative MANAGER decided to buy hundreds of individual tax forms from a business supply store and have the client services staff (me included) type up thousands of 1099 forms on the 1 typewriter we had, and then mail them out from our office before the deadline. So the client would love him. YES -USE NO COMPUTER SOFTWARE TO PRINT THEM! So he ran a tax report with all the shareholders details and ask us to all take turns for about 5 days, entering all the data into forms with the typewriter. yes the forms would NOT be generated from the system. They would be done by hand, in the middle of a huge tax reporting year-end time, the busiest of the year. We were all ticked and of course the manager was NOT going to type any himself, not was his secretary. So I was given pages of a tax report, and typed everything correctly in all the boxes except "dividends and interest". Those figures I made up - and some figures were in the millions! Yes I always overstated (understating would be aiding tax fraud) and I made the figures big knowing shareholders would be angry, call the transfer agent, who would then call the manager and scream at him or probably go up to his boss and complain once they found out thousands of them were wrong! Yes them manager violated the BIG RULE - data must be system generated, for audit and generally accepted accounting purposes. The manager got canned shortly after that. When called into his bosse's office he actually thought he was going to be promoted to V.P. But he was fired!
In the entire history of this company, the leaders have shown little care about staff, making staff pay equal to that of other local companies, and staying a viable competitve company. It was all about their own stock awards and options! Thats it!
Recently I’ve seen 3 or 4 people who were former DST announce they are coming back. I won’t say names but folks with a lot of tenure. People who Left on their own or were laid off. These are financial services folks. What is up with that? Are they doubling salaries to get people back?
The struggle is real today. I thought it was just me so I’m glad other people are having just as much difficulty with these archaic systems. No one cares to fix anything anymore.
Had DST unionized with the American Office Worker's union back in 1983, things would have turned out quite different for the rank and file. Fair treatment, fair pay raises, no neoptism, management would have been held to account and be under more restraints, if only!
Well the Broadway Building displays a huge sign that does NOT say DST Systems. So i really think DST is gone. Its history. Does not exist now. So should this thread be placed into the one for the company that bought DST?
The decisions made at this company are very short sighted almost always is the lowest cost option. I believe they are only trying to wring out the maximum profits at the risk of everything else. They don’t seem to be planning for longevity in the marke.
The "Toms & Bobs) in management picked and kept the outdated technology. Probably cause they didnt understand it. The top "Toms & Bobs" could not code 1 line of Cobol if it were needed to save the entire human race. Yes a company lead by completely non technical guys (unlike Microsoft or Google).
Whats worse than old outdated technology is management that is not smart. Management thats slow. That cannot solve problems. That create problems. That only think emotionally about their feelings towards an employee trying to fix a system issue (I dont like you/I do like you) rather than this is a issue with the service we offer to current and future clients and we need to fix it. There is NO ROOM in the business world for a manager that is emotional and has favoritism. They are NOT welcome at other companies.
Ok, I get the pun now. "Dumper Ster Technology" is AKA "DST". No truer words were ever spoken
I guess the issues you describe are the result of going open source and not paying for support. True fact.
There was no training for me, they just dumped a bunch of stuff on me to handle. They promised me that I would be trained and then fired the person who was to train me. I received absolutely no training and replaced someone of a much higher pay grade.
They said I would have to deal with it. I was able to turn this around but it was totally crazy to run a business this way and put everything at risk for some sick joke.
Dont leave, just take DST's paychecks and do as little as possible. They conned you into taking a job with them. The H.R. people lied to me about great opportunities years ago. Its just a scam to get workers into a sweatshop.
Training! Ha! I took a intro training class decades ago with Reve Butler. Now she was a 1st class wonderful person who I have much respect for. The training materials were probably not run by the internal audit dept. So we were training on how to look up mutual fund and stock accounts. I had material on the company's history. So I picked names of top executives and yes- a lookup quickly showed all holdings, addresses, and more details. Then I looked up my uncle, he was there too, then a neighbor. And finally I found accounts for my "ex". We used actual real live databases in training!
welcome to the nightmare
Whoa! I felt all of this too hard.