What gets me is that the company seems to be competing for what is most stressful for claims handlers, dealing with the inherently stressful work that is claims, and dealing with State Farms INSANE data entry / micromanagment / manager expectations.
Usually when people work in stressful environments, the employer seeks to reduce stresses, not add to them.
Half my stresses are silly duplicate data entry so that my manager can have an easier time pulling 100's of reports on what i do to badger me about what drop down i forgot to update, or why i failed to enter x into y ect ect ect.
I feel like half my job is being coached and bullied for pointless data entry that only serves to give data to reports so that a manager can monitor me without monitoring me. Its ridiculous.
But, im seen as a machine in which to produce, and not a human, at state farm, so i get to always do more for less, with more expectations....on top of a job that is extremely stressful without the company stepping in to compete for what is stressing me out most...
Its ok, its only been going on for like, 12 years here at least....so its clear its the plan and not unintentional.