I’ve been at CUSA for about 7-8 years now and have been a part of 3 different CEO’s, COVID, full time in the office, full time remote, hybrid, constant shuffling of senior management and a hand full of layoffs.
I’ve also been watching this channel and many threads and I can say that there are many people that are frustrated, many people that are blindly drinking the kool-aid, many people that are happy just staying in the background coasting and collecting a paycheck…well there’s one more group of people (which I’m a part of). The “watch and see” group.
I have stayed silent for the 1.5 years since our new CEO (SK) took over. I’ve seen him implement many changes, some I agreed with (restructuring), some I’m indifferent too (2 or 3 days hybrid in office) and some I think are mistakes (cancelling the summer internship program as that was our single best recruiting tool to get young talent in the building with innovation experience and is a nominal cost in the big picture).
However, I can confidently say that SK is the best CEO by far that I have experienced during my time at CUSA. When he took over, the company was an absolute mess. All of our markets are and were continuously shrinking. There is close to zero in innovation in the building. There was (and is still) so much dead weight that not only provided zero value to CUSA, but is actually a negative in the big picture.
What you guys don’t understand is that SK is playing the long game and finally fixing the company for long-term sustainability and growth. We will not see that instantly like many people assumed. It takes time but he is taking the appropriate and correct steps to turn the company around.
So for those venting, I hear you. I understand you. But if you’re not in an absolute rush to leave the company, hang tight and keep working hard and things will start to change. You will see.
Now… My one concern is around the innovation group that he formed. It was a brilliant move. Brilliant. However, the people that were designated to this group are the problem. They have absolutely no clue what to do when it comes to innovation. They have no experience. They have no knowledge. They’ve no work ethic. They are the blind leading the blind. And that will absolutely crush any momentum we have heading into a bright future. Our CEO needs to fix this and fix this fast!! This is our future. If you don’t staff this innovation group with real folks that have real experience with real startups, real innovation, and real success and real knowledge this is destined for failure. Right now you have a group of people doing nothing hoping they can just keep collecting a paycheck pretending to make a difference by putting meetings on their calendar pretending like they’re busy. SK do not be fooled by this!!
I believe the CEO will fix this because he is too smart not to. As my title said, he is playing the Long game and will make this right. Just watch.