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P&C's cost overrun is so massive that you will be penalized for the foreseeable future with dismal bonus, cuts in benefits, job insecurity due threats of layoffs, no job growth, over worked as they pile it on you.
What companies do you suggest? I haven’t seen too many claims jobs available. Seems like a handful went hybrid at the same time I guess to prevent people jumping ship. And liberty mutual stopped hiring once they got half our dept
You should start looking for a new job if you haven't already started the process. There are much better, less hypocritical companies out there. USAA is going into a ditch and you know this as you already see or sense it.
I say that people just work from home abs dont go to the empty office. Just do it.
Claims was offered voluntarily at first. Then was forced RTO. You would think with all the stress claims is under constantly m. The unmanageable work load they would have at least made life a little easier and let them WFH if wanted. Instead forced them to come in to just add more stress.
Agree to the statement about not everyone in P&C being in office that much. People seem to forget that P&C includes "policy services" these days and they were not required to RTO. They were offered voluntary hybrid and only had to commit to once a week AND it's not even being monitored. Walking through the building each day, it's mostly claims there.
Majority of the USAA employees believe in the bs mission. Many think USAA is some sort of paramilitary outfit that they can be a part of just because they can't be in the real military. I have met these types of people in the company. They are cringe worthy. Drinking the mission Kool Aid is extremely common.
It’s so sad. So many came to USAA because of the marketing propaganda of the mission and honesty, integrity, service and loyalty. Until you’re there about five minutes and you realize it’s all talk and they don’t care about anything but the bottom line. That’s how it is in the bank. Which can’t solve its problems and should be put in receivership. Time and time again they hire leaders that just don’t get it and not enough worker bees.
Not everyone in P&C is in office 3-4 days. A lot are not. IMO, they should get rid of that San Antonio campus. Will save a lot of money. Move to smaller building.
Bottom line is USAA is bleeding badly.
I was thinking that as well. Eliminating offices move those workers WFH but I’m not sure
I was thinking that location strategy might mean deciding how many locations we really need and where?
We already in office 3 days miserable. Our location don’t even have daycare options and a lot of us were hired WFH so we turn our life upside down and added more stress anyway.
Location strategies probably means they will remove the remote option and enforce mandatory 3-4 days in the office.
They are going to force attrit by making people to go in to that dead SAT campus. That plus the layoffs will help a bit to offset the costs but the inefficiency numbers are so high that they can't easily make up the difference.
Do y’all think claims will have forced attrition being how we hired so many and still are over worked? WFH gone all the way? Like no hybrid?
Same terminology used by Wells Fargo leadership that were failures and thrown big bucks hired at usaa - “ location strategy” which means forced attrition- you will never have any growth opportunity and WFH for those out of any physical location is gone.
What is location strategies?
The P&C town hall eluded to "location strategy" decisions coming too.
It’s just becoming very clear at this point the intentions of the company. Between lay-offs, benefit changes, rto and bonus percentage what is there to benefit the employees who are so over worked and working over time just to get everything done. No work life balance and nothint positive at work to even help take off the extra stress
Well the CEO already hinted today... more layoffs coming - part of standard business practice. He is looking forward to a challenging year. Rumors are already out there - cuts around 5-10% this year in SAT
What was shared?
Honestly, disgusted is my only thought.