Thread regarding Nielsen layoffs

Almost 40 years and never thought I’d see this!

I’ve been around a long time. Longer than most that are left. I’ve been as low as a field rep and high as a VP. I have never seen the type of disorganization and chaotic movement that is happening at the moment. Quite honestly I never thought I’d see myself posting on a site such as this.

We have a couple weeks again before another restructuring is announced which will leave more people by the wayside. I’ll ride this out as they say here where I’m from- but it’s becoming glaring clear the separation of our leader and the day to day operations is to be no longer. She has distanced herself from the core field operations business unit and left it in the hands of incompetent l, at best, underlings who I fear will now deal the final blows to the gasping for breath Field operations business organization. Remote recruiting and installs and are yielding nothing- nothing except glaring aiding risk, quality gaps and incremental cost. Membership has now moved to a cobbled together with a shoestring group of folks that are only completing approximately 3/4 of their signs to installs. Their incentive plans are a mess and are already trying to drive more signs with stand up contests.
Now the thought is to put even more of this organization under people who have no field experience? We have no voice. Anyone who speaks up is passively aggressively told to sit down and be wiiet. I must say. I’m almost 40 years , this is the worst working environment I’ve ever experienced. Christine we all had high hopes for your leadership to bring a different and more open perspective. What happened? 20 years ago they used to tell Regional Managers to look at Kodak and make sure we understood that could never be us. I fear it has become us. A sad state of affairs.

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Post ID: @OP+1lh3oOIJ

18 replies (most recent on top)

Previous poster- I handed in my notice after getting a new job. I wish luck to everyone else trying to get an exit plan. Over a decade surviving multiple layoffs and restructurings and I’ve never been as disillusioned with the company as this last round.

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Post ID: @vnny+1lh3oOIJ

Sociopath Nielsen Leadership. Perfect description of many of the remaining Leaders who have used the current workforce to move up the ladder and have no conscience.

They used you and now are waiting for the opportunity to get rid of you. It’s all a game to them, be careful who you trust.

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Post ID: @kyyk+1lh3oOIJ

re: Has anyone noticed that there are individuals who seem unfazed by the layoffs and have continued to do the minimum.

Employees who Been with Nielsen since Before COVID know Nielsen doesn't Reward Hard Work. It Almost Impossible to get Performance Rating above 3 [average]. HR Brags About This. The companies' Sociopath leaders have Relied on layoffs since the Calhoun Days to motivate and intimidate and get more from Employees than Employees get paid for. Nielsen Provides a Job Not a Career.

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Post ID: @iggd+1lh3oOIJ

As someone who has decided to not pick up the slack, it’s because I have every intention of quitting once I land a new job. After a decade I no longer have faith in the company and I can say my entire team is equally burned out and waiting for the next round of layoffs or getting a new job.

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Post ID: @ijqb+1lh3oOIJ

Has anyone noticed that there are individuals who seem unfazed by the layoffs and have continued to do the minimum.

Employees are being asked to pick up extra assignments yet they continue to either delegate their work or just not care or take responsibility.

I continue to see negative comments toward Nielsen on this board but no one seems to be addressing the negativity and lack of effort from the remaining employees.

And the senior leaders do not seem to care, they turn the other way and continue building their own brand name with no vision of Nielsen’s future. They are focused on their next promotion and nothing else.

Employees are coming to work not knowing who they report to or what is expected of them. It’s been two months and there is still so much uncertainty.

I’m tired of hearing about Habib, Kenney and Pierce; the next level down is the problem at Nielsen.

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Post ID: @ipds+1lh3oOIJ

Difficult to understand why Christine Pierce receives such negative comments in so many of these comment boards.

Habib deservedly gets trashed. Anyone who experienced his management style 10 years ago is probably having flashbacks.

Kenney is all show, likes to talk, not sure how many of the current decisions are coming from him.

The Managers that deal with the Operations side of the business are the issue. Call Centers have been a joke for years, if the MR work is moving to Call Centers and the expectations is that they will be able to maintain recruitment rates then, Nielsen is in for a very rude awakening.

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Post ID: @eyrj+1lh3oOIJ

The one rep model… sounds good on paper but it seems like higher ups are forgetting about the complete failure that was a few years ago. It’s hard enough finding FR’s and MR’s that are good at their individual role… trying to find enough to run a business that are good at both wills be like finding a needle in a haystack.

From what I see the end goal is based on remote office staff being able to ship equipment to the homes, have them self install and not set foot into homes unless you absolutely have to. Again, sounds good on paper but in all reality we are dealing with the general public… half of them do not even know how to change the inputs on their TV much less install the equipment to a quality “gold standard”.

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Post ID: @5ccp+1lh3oOIJ

The goal is the "one rep" model. FR and MR in one package. They've been talking about it for years. Of course, it'll never happen. Nielsen is on its way to irrelevancy which will only be hastened by the mismanagement that is currently taking place. Good (tenured) people will leave or be laid off and good luck replacing them with a workforce that gives a damn.

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Post ID: @4dbn+1lh3oOIJ

I would love to see how they think they can reduce the membership rep role by 50% unless they completely change how they recruit. The membership team we have now cannot meet their current goals much less with a reduced workforce.

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Post ID: @4atp+1lh3oOIJ

Meeting in the Office this week is for Josh Hummel to announce how he’s going to eliminate the Membership Rep position by the end of the year at least by 50%.

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Post ID: @3zgn+1lh3oOIJ

Good lord, Calhoun was necessary and a transformer? Were you on on dr-gs or you just do them now?

Yes he was, yes, no and no.

'selling off' ACN' had less value than the integration bet in 2006.. too many US-centric people in lead positions 2006 to present...not investing in TV US was a mistake (cashcow)

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Post ID: @2myr+1lh3oOIJ

re: Is Calhoun the same guy destroying Boeing now?

Yes. Same guy Doing the same Thing again. PE backed CEOs only know one thing!! Cut Everything to Increase Short Term profits for $hareholders!!! Customers; Products; Employees don't Matter.

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Post ID: @2jby+1lh3oOIJ

Is Calhoun the same guy destroying Boeing now?

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Post ID: @2azh+1lh3oOIJ

Good lord, Calhoun was necessary and a transformer? Were you on on dr-gs or you just do them now? The PE takeover, Calhoun and his GE cohorts (including Habib/West/the entire possy) were the worst thing to happen to Nielsen. They came in and sucked the place dry and left on their merry way. None of them fostered an environment that would lead to ingenuity and organic growth - which is why Nielsen never saw streaming coming! Now look where they are. Calhoun talked a big game about making Nielsen an "academy" company but it was all BS. History has proven so. Instead of trying to integrate AC NIelsen (buy) and Nielsen ratings (watch), they shoulda sold off AC Nielsen back then and focused on their bread and butter. In 2007, Calhoun and the hacks had no vision beyond 5 yrs. Pathetic.

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Post ID: @2zny+1lh3oOIJ

What is the meeting in Tampa about this week?

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Post ID: @1qti+1lh3oOIJ

How bad will this round of layoffs be?

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Post ID: @1ekk+1lh3oOIJ

Nielsen was set to be a business school case study as long as 10 years ago.

US-centric decisions to 'protect' the home market led to a total degradation of the rest of the business (at a time of Watch & Buy). The business wet its pants as it never recovered from the Calhoun days (which were necessary or the demise would have been sooner and sharper). The share buy back and financial irresponsibility of subsequent CFOs (without strong oversight) is the crux of the case study (some have gone on to disastrous similarities in other organisations).

Field is seen as 'grunt work', data science is seen as unaffordable consultancy, client service is seen as luxury. None of this is true. These were how Nielsen generated recurring revenues and the right for price, these were the things that defended the '20 foot wall'. These now falter.

Kenny is a narcissistic leader. Rawlinson was a greedy patsy. Barns was a leader too concerned with others opinions of him. Calhoun was a transformer, but short term, as was his mandate. The Board had to know when to transform and when to invest, its failed the Industry and employees.

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Post ID: @udn+1lh3oOIJ

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