As Dish Network becomes increasingly cash strapped, diverting all it's resources, time and attention into desperately trying to make it in Wireless business you can expect more dysfunction at the company.
A news report (2/24/23) is out stating "Since Thursday morning, Dish Network has been experiencing a major outage that’s taken down the company’s main websites, apps, and customer support systems, and employees tell The Verge it’s not clear what’s going on inside the company."
https://www.theverge.com/2023/2/24/23613737/dish-outage-internal-system-issue-boost-mobile-genesis
The company appears to be in a meltdown. Expect some "heads to roll" for this mess.